BYD U024987
Network signal failure
Quick answer
For the 2024 BYD SEALION 7 (Global), DTC U024987 is verified as “Network signal failure” in the infotainment/tematics system. The available evidence does not establish driving safety, charging safety, symptoms, causes, or a specific repair.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does U024987 mean?
For the 2024 BYD SEALION 7 (Global), DTC U024987 is verified as “Network signal failure” in the infotainment/tematics system. The available evidence does not establish driving safety, charging safety, symptoms, causes, or a specific repair.
2. Technical explanation
U024987 is a BYD diagnostic trouble code classified under Infotainment/telematics. Verified technical-manual evidence identifies its meaning as “Network signal failure.” No further subsystem, network node, fault criteria, diagnostic procedure, or repair method is established by the supplied evidence.
3. What system is affected?
Infotainment/telematics.
4. How serious is this code?
Unknown. Severity is not established by verified evidence.
5. Symptoms you may notice
- Not yet established by verified evidence.
6. Possible causes
- Not yet established by verified evidence.
7. Can I still drive the vehicle?
Unknown. Whether the vehicle can be driven with U024987 is not established by verified evidence.
8. Can I charge the vehicle?
Unknown. Whether the vehicle can be charged with U024987 is not established by verified evidence.
9. What you can safely do
- Record the displayed DTC and any accompanying vehicle messages.
- Use BYD service support for diagnosis if the code persists or recurs.
- Do not attempt high-voltage system repair based on this code.
10. Step-by-step troubleshooting
- No verified troubleshooting procedure is available in the supplied evidence.
- A qualified BYD service provider should diagnose the network signal failure using applicable manufacturer procedures.
11. When to contact service
Service requirement is unknown in the supplied evidence. Contact a BYD service provider for diagnosis if U024987 persists, recurs, or is accompanied by vehicle warnings or loss of functions.
12. What the service center may check
- Not yet established by verified evidence.
13. Possible repair or resolution
- Not yet established by verified evidence.
14. Affected vehicles
- BYD SEALION 7 · 2024 · GLOBAL
15. Related TSBs / service bulletins
- Not yet established by verified evidence.
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
Verified source: 17VIN technical manual index, “BYD SEALION 7 diagnostic evidence,” locator: “SEALION 7 | Sealion 07 EV / 2024 | U024987.” It identifies U024987 as “Network signal failure.”
- 17VIN technical manual index: BYD SEALION 7 diagnostic evidence · technical_manual
19. Frequently asked questions
What does BYD code U024987 mean?
Verified evidence identifies U024987 as “Network signal failure.”
Which vehicles are covered by the supplied evidence?
The supplied applicability evidence covers the 2024 BYD SEALION 7 in the Global region.
Is it safe to drive with U024987?
Not yet established by verified evidence.
Can the vehicle be charged with U024987 present?
Not yet established by verified evidence.
What causes U024987?
Not yet established by verified evidence.