Jeep U0499
00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be c
Quick answer
For applicable 2024–2026 US Jeep Grand Cherokee, Recon, and Wagoneer vehicles, DTC U0499-00 is a telematics box (TBM) setting code. Official manufacturer communication states that it does not cause direct customer impact and cannot be cleared. Refer to SOL S268A000004 before attempting telematics-box repair or replacement.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does U0499 mean?
For applicable 2024–2026 US Jeep Grand Cherokee, Recon, and Wagoneer vehicles, DTC U0499-00 is a telematics box (TBM) setting code. Official manufacturer communication states that it does not cause direct customer impact and cannot be cleared. Refer to SOL S268A000004 before attempting telematics-box repair or replacement.
2. Technical explanation
Verified manufacturer communication identifies U0499-00 as a TBM-setting DTC. It states that engineering is working on TBM software enhancements, described as tentative Q2. The supplied evidence does not establish the underlying technical failure mechanism beyond the TBM-setting description.
3. What system is affected?
Telematics box (TBM).
4. How serious is this code?
No severity rating is established by the supplied diagnostic record. However, the official communication states that this DTC does not cause direct customer impact.
5. Symptoms you may notice
- The official manufacturer communication states that U0499-00 does not cause direct customer impact.
- No specific driver-visible symptoms are established by verified evidence.
6. Possible causes
- A TBM-setting condition is identified by the official manufacturer communication.
- The specific root cause is not yet established by verified evidence.
7. Can I still drive the vehicle?
Not yet established by verified evidence. The official communication does state that U0499-00 does not cause direct customer impact.
8. Can I charge the vehicle?
Not yet established by verified evidence.
9. What you can safely do
- Do not replace or repair the telematics box solely on the basis of this code without consulting SOL S268A000004.
- Have an authorized Jeep service provider review the applicable manufacturer guidance if telematics-box work is being considered.
10. Step-by-step troubleshooting
- Confirm the stored DTC is U0499-00.
- Consult SOL S268A000004 before attempting telematics-box repair or replacement.
- Do not expect the DTC to clear; the official communication states it cannot be cleared.
- Check with Jeep service for applicable TBM software-enhancement information.
11. When to contact service
Contact an authorized Jeep service provider if telematics-box repair or replacement is being considered, or if other vehicle concerns are present. The supplied official communication directs technicians to SOL S268A000004 for this situation.
12. What the service center may check
- Verify DTC U0499-00 in the vehicle diagnostic system.
- Review SOL S268A000004 before telematics-box repair or replacement.
- Review availability and applicability of the referenced TBM software enhancements.
13. Possible repair or resolution
- The official communication does not support telematics-box replacement or repair based on U0499-00 alone; it directs users to SOL S268A000004 before such work.
- Engineering software enhancements for the TBM were reported as tentative Q2 in the supplied communication.
- A final repair outcome is not yet established by verified evidence.
14. Affected vehicles
- Jeep Grand Cherokee · 2024–2026 · US
- Jeep Recon · 2024–2026 · US
- Jeep Wagoneer · 2024–2026 · US
15. Related TSBs / service bulletins
- NHTSA Manufacturer Communication 11031247: 9100786, published March 30, 2026. It states that U0499-00 is a TBM-setting DTC, does not cause direct customer impact, cannot be cleared, and refers to SOL S268A000004 before telematics-box repair or replacement.
- NHTSA Manufacturer Communication 11032858: 9100786 Rev 1, published May 14, 2026. It repeats the same guidance regarding U0499-00, SOL S268A000004, inability to clear the DTC, and tentative TBM software enhancements.
16. Recall information
- No recalls are established by the supplied verified evidence.
17. Official manufacturer information
Official NHTSA-hosted manufacturer communications: 11031247 and 11032858 (9100786 Rev 1). https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2025-2026.zip#nhtsa_id=11031247 ; https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2025-2026.zip#nhtsa_id=11032858
- NHTSA: NHTSA Manufacturer Communication 11031247: 9100786 · official_tsb
- NHTSA: NHTSA Manufacturer Communication 11032858: 9100786 Rev 1 · official_tsb
19. Frequently asked questions
What does Jeep U0499-00 mean?
The supplied official communication describes it as a telematics box (TBM) setting DTC.
Can U0499-00 be cleared?
No. The official manufacturer communication states that U0499-00 cannot be cleared.
Does U0499-00 cause a direct customer impact?
The official manufacturer communication states that it does not cause direct customer impact.
Should the telematics box be replaced for U0499-00?
The supplied communication directs technicians to SOL S268A000004 before attempting telematics-box repair or replacement. It does not establish replacement as the required repair.
Which vehicles are covered by the supplied applicability data?
2024–2026 US Jeep Grand Cherokee, Recon, and Wagoneer vehicles.