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Porsche Emergency Call Faulty

Emergency Call Faulty

DriveNot yet established by verified evidence. The diagnostic record lists safe-to-drive status as unknown.
ChargeNot yet established by verified evidence. The diagnostic record lists safe-to-charge status as unknown.
ServicePorsche service involvement is not explicitly required by the supplied diagnostic record; however, authorized Porsche service can determine whether the applicable manufacturer communication applies to the vehicle.
Confidence90%

Quick answer

For specified US Porsche models, “Emergency Call Faulty” is an OEM alert. Verified Porsche/NHTSA manufacturer communications associate this message with a cancelled Bluetooth connection to a mobile phone. Driving, charging, urgency, and the exact underlying cause are not yet established by verified evidence.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does Emergency Call Faulty mean?

For specified US Porsche models, “Emergency Call Faulty” is an OEM alert. Verified Porsche/NHTSA manufacturer communications associate this message with a cancelled Bluetooth connection to a mobile phone. Driving, charging, urgency, and the exact underlying cause are not yet established by verified evidence.

2. Technical explanation

The verified diagnostic meaning is “Emergency Call Faulty.” Official Porsche manufacturer communications filed with NHTSA describe technical information for situations in which a Bluetooth connection to a mobile phone is cancelled or the “Emergency Call Faulty” message appears in the instrument cluster. The supplied evidence does not establish whether every occurrence has the same cause, whether emergency-call functionality is unavailable, or a specific repair procedure.

3. What system is affected?

Emergency-call alert/instrument-cluster message. A Bluetooth mobile-phone connection is referenced by the verified manufacturer communications. The exact affected control unit or subsystem is not yet established by verified evidence.

4. How serious is this code?

Unknown. The diagnostic record lists severity as unknown.

5. Symptoms you may notice

  • “Emergency Call Faulty” displayed in the instrument cluster.
  • Bluetooth connection to a mobile phone may be cancelled, as described in official Porsche/NHTSA manufacturer communications.

6. Possible causes

  • A specific cause is not yet established by verified evidence.
  • Official Porsche/NHTSA manufacturer communications address the message in connection with a cancelled Bluetooth connection to a mobile phone.

7. Can I still drive the vehicle?

Not yet established by verified evidence. The diagnostic record lists safe-to-drive status as unknown.

8. Can I charge the vehicle?

Not yet established by verified evidence. The diagnostic record lists safe-to-charge status as unknown.

9. What you can safely do

  • Record when the message appears and whether a Bluetooth connection to a mobile phone was cancelled.
  • Arrange Porsche service or consult an authorized Porsche dealer for diagnosis, particularly if the message persists.
  • Do not assume emergency-call functionality is available or unavailable based solely on the supplied evidence.

10. Step-by-step troubleshooting

  1. Check whether the alert coincides with cancellation of the Bluetooth connection to a mobile phone.
  2. Provide the message wording, vehicle model year, and Bluetooth-connection behavior to Porsche service.
  3. Further owner-performed troubleshooting is not established by verified evidence.

11. When to contact service

Porsche service involvement is not explicitly required by the supplied diagnostic record; however, authorized Porsche service can determine whether the applicable manufacturer communication applies to the vehicle.

12. What the service center may check

  • Determine whether the vehicle is within the model/year applicability of Porsche communications No. 90-25, 90-25-1, or 90-25-2.
  • Confirm whether a Bluetooth connection to a mobile phone was cancelled when the instrument-cluster message appeared.
  • Use the applicable official Porsche technical information. Detailed diagnostic checks are not included in the supplied evidence.

13. Possible repair or resolution

  • A specific repair or resolution is not yet established by verified evidence.
  • The supplied evidence identifies official Porsche technical-information communications, but does not include their repair instructions.

14. Affected vehicles

15. Related TSBs / service bulletins

  • Porsche No. 90-25, NHTSA Manufacturer Communication 11026368, published November 14, 2025: technical information for Bluetooth connection to mobile phone is cancelled or “Emergency Call Faulty” appears in the instrument cluster.
  • Porsche No. 90-25-1, NHTSA Manufacturer Communication 11026369, published November 14, 2025: technical information for Bluetooth connection to mobile phone is cancelled or “Emergency Call Faulty” appears in the instrument cluster.
  • Porsche No. 90-25-1, NHTSA Manufacturer Communication 11032258, published April 3, 2026: technical information for a Bluetooth connection to mobile phone is cancelled or “Emergency Call Faulty” appears in the instrument cluster.
  • Porsche No. 90-25-2, NHTSA Manufacturer Communication 11032259, published April 3, 2026: technical information for a Bluetooth connection to mobile phone is cancelled or “Emergency Call Faulty” appears in the instrument cluster.

16. Recall information

  • No recall information was supplied or established by verified evidence.

17. Official manufacturer information

Verified official sources: NHTSA Manufacturer Communications 11026368, 11026369, 11032258, and 11032259, each referring to Porsche technical information concerning a cancelled Bluetooth mobile-phone connection or the “Emergency Call Faulty” instrument-cluster message. Source archive: https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2025-2026.zip

19. Frequently asked questions

What does “Emergency Call Faulty” mean?

The verified diagnostic meaning is “Emergency Call Faulty.” It is an OEM alert for the specified Porsche applications.

Can a Bluetooth issue occur with this alert?

Yes. Official Porsche/NHTSA manufacturer communications address cases where a Bluetooth connection to a mobile phone is cancelled or this alert appears in the instrument cluster.

Can I continue driving?

Not yet established by verified evidence. Safe-to-drive status is listed as unknown.

Can I charge the vehicle?

Not yet established by verified evidence. Safe-to-charge status is listed as unknown.

Is there a recall?

No recall information was supplied or established by verified evidence.

20. Sources & verification

Accepted ResearchVerified
Porsche Emergency Call Faulty: Emergency Call Faulty | EV Diagnostics