Verified EV diagnostic knowledge page

Acura U357E

If all of these DTCs are NOT SET as current or history this bulletin does not apply; continue with normal troub

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact an Acura dealer or qualified service provider for diagnosis. The supplied evidence directs normal troubleshooting when the complete listed DTC set is not present.
Confidence95%

Quick answer

For a 2024 Acura ZDX in the U.S., DTC U357E is included in Acura bulletin B25-025 only when it is present together with every other listed DTC as current or history. The supplied evidence does not establish a standalone meaning, cause, driving status, charging status, or repair for U357E alone.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

Video guides

Watch Videos

Relevant videos play here without leaving this diagnostic page.

No sufficiently relevant embeddable video has been accepted for this diagnostic yet.

Videos are supporting material and never override OEM or regulator evidence.

1. What does U357E mean?

For a 2024 Acura ZDX in the U.S., DTC U357E is included in Acura bulletin B25-025 only when it is present together with every other listed DTC as current or history. The supplied evidence does not establish a standalone meaning, cause, driving status, charging status, or repair for U357E alone.

2. Technical explanation

NHTSA Manufacturer Communication 11019256 (Acura bulletin B25-025, published May 23, 2025) instructs technicians to verify that ALL of these DTCs are set: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF. The bulletin states that if all of these DTCs are not set as current or history, the bulletin does not apply and normal troubleshooting should continue. No further technical definition of U357E is established by the supplied verified evidence.

3. What system is affected?

Not yet established by verified evidence.

4. How serious is this code?

Unknown. The supplied verified evidence does not assign a severity level to U357E.

5. Symptoms you may notice

Not yet established by verified evidence.

6. Possible causes

  • Not yet established by verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • Have the vehicle evaluated using normal troubleshooting if the complete bulletin DTC set is not present.
  • Do not assume bulletin B25-025 applies based on U357E alone.

10. Step-by-step troubleshooting

  1. Verify whether all required DTCs are set as current or history: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF.
  2. If every listed DTC is not set as current or history, continue with normal troubleshooting, as stated in bulletin B25-025.

11. When to contact service

Contact an Acura dealer or qualified service provider for diagnosis. The supplied evidence directs normal troubleshooting when the complete listed DTC set is not present.

12. What the service center may check

  • Check for the complete DTC group specified in Acura bulletin B25-025, including current and history codes.
  • Determine whether the bulletin’s all-codes-present condition is met.

13. Possible repair or resolution

  • Not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • Acura bulletin B25-025, NHTSA Manufacturer Communication 11019256, published May 23, 2025. It applies to the specified repair procedure only when all of the following are set as current or history: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF.
  • Source: https://static.nhtsa.gov/odi/tsbs/2025/MC-11019256-0001.pdf

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Verified official source: NHTSA Manufacturer Communication PDF 11019256, Acura B25-025 (May 23, 2025): https://static.nhtsa.gov/odi/tsbs/2025/MC-11019256-0001.pdf

19. Frequently asked questions

Does bulletin B25-025 apply when U357E is the only code present?

No. The supplied bulletin evidence says all listed DTCs must be set as current or history; otherwise, the bulletin does not apply and normal troubleshooting should continue.

Which vehicle is supported by the supplied evidence?

A 2024 Acura ZDX in the U.S.

What other codes must be present for the bulletin condition?

P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357F, U3580, and U35AF, along with U357E.

20. Sources & verification

Verified
Acura U357E: If all of these DTCs are NOT SET as current or history… | EV Diagnostics