Cadillac C0040
Customer Concern Not Duplicated (CCND) Customer states steering noise / whine when turning at parking lot speeds at cold temperatures. Followed SI procedures
Quick answer
C0040 is documented here as a Customer Concern Not Duplicated (CCND) entry for a reported steering noise/whine during low-speed parking-lot turns in cold temperatures. The supplied evidence does not establish a component fault, driving risk, charging impact, or required repair.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does C0040 mean?
C0040 is documented here as a Customer Concern Not Duplicated (CCND) entry for a reported steering noise/whine during low-speed parking-lot turns in cold temperatures. The supplied evidence does not establish a component fault, driving risk, charging impact, or required repair.
2. Technical explanation
The verified Cadillac evidence describes a customer report of steering noise or whine when turning at parking-lot speeds in cold temperatures. Service Information (SI) procedures were followed, but the concern was not duplicated. This is recorded as a CCND entry rather than evidence of a confirmed failed part or system malfunction.
3. What system is affected?
Steering / chassis systems context. A specific failed subsystem is not established by verified evidence.
4. How serious is this code?
Unknown. The supplied evidence does not assign a severity or confirm a fault.
5. Symptoms you may notice
- Reported steering noise or whine while turning at parking-lot speeds in cold temperatures.
- The reported concern was not duplicated after SI procedures were followed.
6. Possible causes
- Not yet established by verified evidence.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
Not yet established by verified evidence.
9. What you can safely do
- If the steering noise/whine is present, document the temperature, vehicle speed, steering input, and when it occurs for a Cadillac service visit.
- Have a qualified Cadillac service center evaluate a repeatable concern using applicable SI procedures.
- Do not assume that this CCND record confirms a steering component failure.
10. Step-by-step troubleshooting
- The verified service record states that SI procedures were followed and the steering concern was not duplicated.
- No further diagnostic steps, component tests, or repair instructions are established by the supplied evidence.
11. When to contact service
Contact a Cadillac service center if the steering noise/whine is repeatable or you want the concern assessed under applicable Service Information procedures.
12. What the service center may check
- Follow applicable Cadillac Service Information procedures for the reported steering noise/whine.
- Attempt to duplicate the reported condition at parking-lot speeds and cold temperatures, consistent with the documented customer report.
13. Possible repair or resolution
- No repair, replacement, adjustment, or software update is established by the supplied verified evidence.
14. Affected vehicles
- Cadillac LYRIQ · 2023 · US
- Cadillac LYRIQ · 2023–2024 · US
15. Related TSBs / service bulletins
- NHTSA Manufacturer Communication 22-NA-038, published October 2, 2023: includes the documented CCND steering concern entry.
- NHTSA Manufacturer Communication 22-NA-038, published December 7, 2022: includes the documented CCND steering concern entry.
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
Official NHTSA-hosted manufacturer communications: https://static.nhtsa.gov/odi/tsbs/2023/MC-10244276-0001.pdf and https://static.nhtsa.gov/odi/tsbs/2022/MC-10227799-0001.pdf
19. Frequently asked questions
What does C0040 mean in this record?
It is documented as Customer Concern Not Duplicated (CCND) for a customer-reported steering noise/whine during low-speed turning in cold temperatures.
Is a steering part confirmed to be faulty?
No. The supplied evidence does not confirm a failed steering component or another specific cause.
Does this apply to Cadillac LYRIQ?
The supplied applicability data identifies U.S. Cadillac LYRIQ model years 2023–2024, with a separate overlapping 2023 entry.
Is it safe to drive or charge?
Not yet established by verified evidence.