Verified EV diagnostic knowledge page

Cadillac P0562

16 (or similar). • If any low-voltage DTCs are active or recurring: - Do not replace the front camera. - Correct the 12 V power is

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact an authorized Cadillac/GM service provider if P0562 is active or recurring, particularly when the vehicle is being evaluated for a front-camera-related concern.
Confidence95%

Quick answer

For the listed Cadillac EVs, verified GM/NHTSA service communications identify P0562 as a low-voltage/12 V power DTC to check during diagnosis. If it is active or recurring, the guidance says not to replace the front camera and to correct the 12 V power issue first.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does P0562 mean?

For the listed Cadillac EVs, verified GM/NHTSA service communications identify P0562 as a low-voltage/12 V power DTC to check during diagnosis. If it is active or recurring, the guidance says not to replace the front camera and to correct the 12 V power issue first.

2. Technical explanation

P0562 is specifically cited in Cadillac bulletin PIT6503 and revisions as an example of a low-voltage/12 V power DTC. The verified bulletin excerpt directs technicians to check for low-voltage/12 V DTCs, including P0562 or U3003-16 (or similar), after clearing DTCs and operating the vehicle as needed to reproduce the concern. When such codes are active or recurring, the bulletin says not to replace the B174W Front View Camera module/front camera; the 12 V power issue should be corrected first. The supplied evidence does not establish a complete generic code definition, exact voltage threshold, or a component-level root cause for P0562.

3. What system is affected?

Verified evidence associates P0562 with the low-voltage/12 V power system. It is also relevant to diagnosis involving the B174W Front View Camera module/front camera.

4. How serious is this code?

Not yet established by verified evidence.

5. Symptoms you may notice

  • A specific driver-visible symptom is not yet established by verified evidence.
  • The bulletin context indicates P0562 may be present while diagnosing a concern involving the B174W Front View Camera module/front camera.

6. Possible causes

  • A 12 V power issue is identified by the verified bulletin as requiring correction when P0562 or similar low-voltage DTCs are active or recurring.
  • The exact underlying cause of the 12 V power issue is not yet established by verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • Arrange diagnosis by an authorized Cadillac/GM service provider if P0562 is active or recurring.
  • Do not treat P0562 alone as verified evidence that the front camera requires replacement.
  • Avoid high-voltage system repair work; the supplied evidence only addresses low-voltage/12 V diagnostic direction.

10. Step-by-step troubleshooting

  1. The verified service procedure directs technicians to clear DTCs and drive or operate the vehicle as needed to reproduce the concern.
  2. The procedure then directs checking for low-voltage/12 V DTCs such as P0562 or U3003-16, or similar codes.
  3. If these low-voltage DTCs are active or recurring, correct the 12 V power issue before considering front-camera replacement.

11. When to contact service

Contact an authorized Cadillac/GM service provider if P0562 is active or recurring, particularly when the vehicle is being evaluated for a front-camera-related concern.

12. What the service center may check

  • Clear DTCs and operate the vehicle as needed to reproduce the concern.
  • Check for low-voltage/12 V power DTCs, including P0562, U3003-16, or similar codes.
  • Determine whether the low-voltage DTC is active or recurring.
  • Correct the 12 V power issue before replacing the B174W Front View Camera module/front camera.

13. Possible repair or resolution

  • Do not replace the B174W Front View Camera module/front camera solely when P0562 or similar low-voltage/12 V DTCs are active or recurring.
  • Correct the 12 V power issue first. The specific repair needed to correct that issue is not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • PIT6503, published April 14, 2026: directs checking for low-voltage/12 V DTCs such as P0562 or U3003-16; if active or recurring, do not replace the front camera and correct the 12 V power issue.
  • PIT6503A, published June 3, 2026: revision with the same verified direction regarding P0562/low-voltage DTCs and front-camera replacement.
  • PIT6503B, published June 17, 2026: revision with the same verified direction, specifically naming the B174W Front View Camera module in the available evidence summary.

16. Recall information

  • No recall information is established by the supplied verified evidence.

17. Official manufacturer information

Official NHTSA-hosted manufacturer communications: PIT6503B (https://static.nhtsa.gov/odi/tsbs/2026/MC-11034014-0001.pdf), PIT6503A (https://static.nhtsa.gov/odi/tsbs/2026/MC-11033726-0001.pdf), and PIT6503 (https://static.nhtsa.gov/odi/tsbs/2026/MC-11031514-0001.pdf). Verified applicability: U.S. 2024–2026 Cadillac CELESTIQ, LYRIQ, OPTIQ, and VISTIQ; the supplied records also include a 2024–2025 LYRIQ applicability entry.

19. Frequently asked questions

What does the verified Cadillac bulletin say to do if P0562 is active or recurring?

It says not to replace the B174W Front View Camera module/front camera and to correct the 12 V power issue first.

Does P0562 prove that the front camera has failed?

No. The verified guidance specifically says not to replace the front camera when P0562 or similar low-voltage DTCs are active or recurring.

Which vehicles are covered by the supplied evidence?

The supplied applicability records cover U.S. Cadillac CELESTIQ, LYRIQ, OPTIQ, and VISTIQ model years 2024–2026, with an additional LYRIQ entry covering 2024–2025.

20. Sources & verification

ReferenceVerified
Cadillac P0562: 16 (or similar). • If any low-voltage DTCs are active… | EV Diagnostics