Verified EV diagnostic knowledge page

Chevrolet Super Cruise Unavailable

Super Cruise Unavailable

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact a Chevrolet dealer or qualified Chevrolet service provider for diagnosis, particularly if Super Cruise has never operated correctly or repeatedly fails to activate.
Confidence90%

Quick answer

“Super Cruise Unavailable” is a Chevrolet OEM alert indicating that Super Cruise did not activate or is unavailable. Verified bulletins describe cases where the message appears alone, and cases where it appears with “No Road Information” while attempting activation on an approved Super Cruise road.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does Super Cruise Unavailable mean?

“Super Cruise Unavailable” is a Chevrolet OEM alert indicating that Super Cruise did not activate or is unavailable. Verified bulletins describe cases where the message appears alone, and cases where it appears with “No Road Information” while attempting activation on an approved Super Cruise road.

2. Technical explanation

This is an OEM alert, not a standardized OBD diagnostic trouble code. Verified Chevrolet communications describe Super Cruise failing to activate in certain circumstances. One bulletin series states that the most common complaint may be only an IPC message reading “Super Cruise Unavailable,” with no other symptoms, and notes that Super Cruise may never have worked correctly from new. Another bulletin series describes an attempted activation on an approved Super Cruise road that fails, displaying “Super Cruise Unavailable” and “No Road Information” in the Driver Information Center (DIC).

3. What system is affected?

Super Cruise driver-assistance system. Verified evidence also references the B292 driver-monitoring-system camera.

4. How serious is this code?

Unknown. The supplied verified evidence does not assign a severity level.

5. Symptoms you may notice

  • “Super Cruise Unavailable” message in the IPC/DIC.
  • Super Cruise may fail to activate when an activation is attempted on an approved Super Cruise road.
  • “No Road Information” may appear as a secondary DIC message.
  • In one verified bulletin scenario, the message may be the only reported symptom.

6. Possible causes

  • A verified Chevrolet bulletin states that the B292 driver-monitoring-system camera may not be able to see the driver’s face.
  • For other instances of this alert, the cause is not yet established by verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • Do not rely on Super Cruise while the alert is displayed or when the system does not activate.
  • Continue to actively drive and maintain control of the vehicle.
  • Record any accompanying DIC message, including “No Road Information,” and the conditions under which the alert occurs.
  • Arrange Chevrolet dealer diagnosis if the condition persists or Super Cruise has not operated correctly from new.

10. Step-by-step troubleshooting

  1. Check whether the alert is accompanied by “No Road Information” when attempting to activate Super Cruise on an approved Super Cruise road.
  2. Note whether the only symptom is the IPC/DIC alert or whether Super Cruise consistently fails to activate.
  3. A technician should evaluate applicable Chevrolet bulletin guidance, including the B292 driver-monitoring-system camera scenario described in PIT6059-series communications.

11. When to contact service

Contact a Chevrolet dealer or qualified Chevrolet service provider for diagnosis, particularly if Super Cruise has never operated correctly or repeatedly fails to activate.

12. What the service center may check

  • Confirm the exact DIC/IPC messages and the activation conditions.
  • Determine whether the vehicle is on an approved Super Cruise road when the alert occurs.
  • Review the B292 driver-monitoring-system camera’s ability to see the driver’s face, as identified in PIT6059-series bulletin evidence.
  • Review applicable PIT6059 and PIT6425 bulletin versions for the vehicle.

13. Possible repair or resolution

  • Not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • PIT6059B — NHTSA Manufacturer Communication 11014057, published February 6, 2025. It describes a “Super Cruise Unavailable” IPC message, potentially with no other symptoms, and identifies a possible B292 driver-monitoring-system camera inability to see the driver’s face.
  • PIT6059C — NHTSA Manufacturer Communication 11022068, published August 8, 2025. It describes the same verified message-only scenario and possible B292 camera-related cause.
  • PIT6425B — NHTSA Manufacturer Communication 11024460, published October 18, 2025. It describes failure to activate Super Cruise on an approved road with “Super Cruise Unavailable” and “No Road Information.”
  • PIT6425C — NHTSA Manufacturer Communication 11027697, published January 16, 2026. It describes the same activation-failure and “No Road Information” scenario.
  • PIT6425D — NHTSA Manufacturer Communication 11029950, published March 2, 2026. It describes the same activation-failure and “No Road Information” scenario.

16. Recall information

  • No recall information was supplied as verified evidence.

17. Official manufacturer information

Verified sources are NHTSA-hosted Chevrolet manufacturer communications: PIT6059B/C and PIT6425B/C/D. Applicability supplied for this alert is Chevrolet vehicles in the US, including Blazer, Bolt EUV, Bolt EV, Equinox, and Volt across the listed model-year ranges. Exact bulletin applicability is not established by the supplied evidence.

19. Frequently asked questions

What does “Super Cruise Unavailable” mean?

It means Super Cruise is unavailable or did not activate. Verified bulletins describe both a message-only condition and a failure-to-activate condition on an approved Super Cruise road.

Why might “No Road Information” appear with this alert?

Verified PIT6425-series communications describe this secondary message when Super Cruise fails to activate on an approved Super Cruise road. The specific underlying cause is not established by the supplied evidence.

Can a camera issue cause this alert?

A verified PIT6059-series bulletin states that one possible cause is the B292 driver-monitoring-system camera being unable to see the driver’s face.

Is it safe to drive or charge?

Drive and charging status are not yet established by verified evidence. Do not rely on Super Cruise while it is unavailable.

20. Sources & verification

Verified
Chevrolet Super Cruise Unavailable: Super Cruise Unavailable | EV Diagnostics