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Porsche Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty

Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty

DriveUnknown. The diagnostic record lists safe-to-drive status as unknown.
ChargeUnknown. The diagnostic record lists safe-to-charge status as unknown.
ServiceService requirement is unknown in the diagnostic record. If the message is present or recurring, Porsche service evaluation is appropriate; the supplied official communication is a workshop manual document addressing this symptom and fault-memory entry.
Confidence90%

Quick answer

Porsche identifies this as an information message: “Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty.” Verified evidence also associates it with fault-memory entry B19B6F0 in the instrument cluster control unit.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty mean?

Porsche identifies this as an information message: “Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty.” Verified evidence also associates it with fault-memory entry B19B6F0 in the instrument cluster control unit.

2. Technical explanation

The supplied official Porsche/NHTSA manufacturer communication is a symptom-based workshop manual document titled Service 44/26 ENU 9662 9. Its stated subject is the information message “Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty” and a fault-memory entry regarding the key, B19B6F0, in the instrument cluster control unit. The supplied evidence does not establish the underlying fault mechanism, a specific failed component, or a repair procedure.

3. What system is affected?

Key/remote-control recognition, with the verified related fault-memory entry stored in the instrument cluster control unit.

4. How serious is this code?

Unknown. The diagnostic record lists severity as unknown.

5. Symptoms you may notice

  • Information message: “Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty.”
  • Fault-memory entry B19B6F0 regarding the key in the instrument cluster control unit.

6. Possible causes

  • Not yet established by verified evidence.

7. Can I still drive the vehicle?

Unknown. The diagnostic record lists safe-to-drive status as unknown.

8. Can I charge the vehicle?

Unknown. The diagnostic record lists safe-to-charge status as unknown.

9. What you can safely do

  • Review the displayed message and note when it occurs.
  • Have a Porsche service provider evaluate the vehicle if diagnosis is needed.
  • Do not attempt high-voltage system repairs; no high-voltage repair action is established by the supplied evidence.

10. Step-by-step troubleshooting

  1. The supplied evidence verifies that Porsche has a symptom-based workshop manual communication covering this message and fault-memory entry B19B6F0.
  2. Further owner-level troubleshooting steps are not yet established by verified evidence.

11. When to contact service

Service requirement is unknown in the diagnostic record. If the message is present or recurring, Porsche service evaluation is appropriate; the supplied official communication is a workshop manual document addressing this symptom and fault-memory entry.

12. What the service center may check

  • Check the instrument cluster control unit for fault-memory entry B19B6F0 related to the key, as identified in the official Porsche/NHTSA communication.
  • Additional service checks are not yet established by verified evidence.

13. Possible repair or resolution

  • Not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • NHTSA Manufacturer Communication 11033391, Porsche Service 44/26 ENU 9662 9, published May 7, 2026. It is a symptom-based workshop manual communication concerning the “Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty” information message and fault-memory entry B19B6F0 in the instrument cluster control unit.

16. Recall information

  • No recall is established by the supplied verified evidence.

17. Official manufacturer information

Verified source: NHTSA Manufacturer Communication 11033391, “No. 44-26-2,” published May 7, 2026. URL: https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2025-2026.zip#nhtsa_id=11033391. The supplied record applies this diagnostic to US-market Porsche Cayenne, Panamera, and Taycan model years 2017–2026.

19. Frequently asked questions

What does this Porsche message mean?

Verified evidence identifies it as the information message “Key (Remote Control (Hand-Held Transmitter)) Not Found / Faulty.”

Is there a related fault code?

Yes. The official Porsche/NHTSA communication identifies fault-memory entry B19B6F0 regarding the key in the instrument cluster control unit.

Can I drive or charge the vehicle?

Not yet established by verified evidence. Both safe-to-drive and safe-to-charge status are listed as unknown.

Which vehicles are covered by the supplied applicability data?

US-market Porsche Cayenne, Panamera, and Taycan vehicles for model years 2017 through 2026.

20. Sources & verification

Verified
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