EV Diagnostics
Verified EV diagnostic knowledge page

Audi Vehicle lights: fault. Please contact workshop

Vehicle lights: fault. Please contact workshop

DriveUnknown. The diagnostic record lists safe-to-drive status as unknown. Although supplied manufacturer-communication summaries describe cases where lighting worked properly, they do not provide a verified driving authorization or safety determination.
ChargeUnknown. The diagnostic record lists safe-to-charge status as unknown, and the supplied evidence does not address charging.
ServiceContact an Audi workshop for diagnosis. The displayed message specifically says to contact a workshop.
Confidence90%

Quick answer

For the listed 2023–2024 US Audi EV models, this alert can appear permanently even when the lights illuminate and work properly. The supplied official manufacturer-communication summaries state that no functional lighting issue may be present. A workshop should evaluate the vehicle because the message explicitly requests workshop contact.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

Video guides

Watch Videos

Relevant videos play here without leaving this diagnostic page.

No sufficiently relevant embeddable video has been accepted for this diagnostic yet.

Videos are supporting material and never override OEM or regulator evidence.

1. What does Vehicle lights: fault. Please contact workshop mean?

For the listed 2023–2024 US Audi EV models, this alert can appear permanently even when the lights illuminate and work properly. The supplied official manufacturer-communication summaries state that no functional lighting issue may be present. A workshop should evaluate the vehicle because the message explicitly requests workshop contact.

2. Technical explanation

The verified evidence identifies an Audi instrument-cluster message: “Vehicle lights: fault. Please contact workshop.” Official manufacturer-communication summaries describe cases in which the message remains permanently displayed while the customer reports no functional issues and the lights illuminate/work properly. The supplied summaries also state that no vehicle-lights event-memory entry is logged in the relevant control units. The exact root cause and the specified repair procedure are not established by the supplied verified evidence.

3. What system is affected?

Vehicle lighting system and instrument-cluster warning/message display.

4. How serious is this code?

Unknown. The diagnostic record lists severity as unknown. The verified evidence describes cases with properly functioning lights, but it does not establish that every occurrence of this message is non-functional or harmless.

5. Symptoms you may notice

  • The instrument cluster permanently displays: “Vehicle lights: fault. Please contact workshop.”
  • In the documented cases, customers reported no functional issues and the lights illuminated/worked properly.
  • In the documented workshop findings, no vehicle-lights event-memory entry was logged in the relevant control units.

6. Possible causes

  • Not yet established by verified evidence.

7. Can I still drive the vehicle?

Unknown. The diagnostic record lists safe-to-drive status as unknown. Although supplied manufacturer-communication summaries describe cases where lighting worked properly, they do not provide a verified driving authorization or safety determination.

8. Can I charge the vehicle?

Unknown. The diagnostic record lists safe-to-charge status as unknown, and the supplied evidence does not address charging.

9. What you can safely do

  • Arrange workshop evaluation, as directed by the instrument-cluster message.
  • Do not assume that functioning lights in one documented scenario proves that all occurrences have no lighting fault.
  • Observe whether exterior lights appear to operate normally; the supplied evidence does not provide further owner-level testing instructions.

10. Step-by-step troubleshooting

  1. The verified manufacturer-communication summaries describe checking event memory and finding no logged vehicle-lights event-memory entry in the relevant control units.
  2. Further diagnostic steps are not established by the supplied verified evidence.

11. When to contact service

Contact an Audi workshop for diagnosis. The displayed message specifically says to contact a workshop.

12. What the service center may check

  • Confirm the permanent instrument-cluster message.
  • Assess reported lighting operation.
  • Check relevant control units for a vehicle-lights event-memory entry; the supplied official summaries describe cases in which none was logged.

13. Possible repair or resolution

  • Not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • NHTSA Manufacturer Communication 11005901, A5724502074438_1, published July 3, 2024. Its supplied summary documents a permanent lighting-fault message on 2024 e-tron-related vehicles, with no functional lighting issue reported and no relevant event-memory entry logged.
  • NHTSA Manufacturer Communication 11005899, A5724482074172_1, published July 2, 2024. Its supplied summary documents a permanent lighting-fault message on 2023–2024 vehicles, with lights reported to work and no relevant event-memory entry logged.

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Official evidence supplied: NHTSA manufacturer communications 11005901 and 11005899. https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2020-2024.zip#nhtsa_id=11005901 ; https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2020-2024.zip#nhtsa_id=11005899

19. Frequently asked questions

Can this message appear even if the lights work?

Yes. The supplied official manufacturer-communication summaries describe cases where the message was permanently displayed while the lights illuminated/worked properly and customers reported no functional issues.

Does this warning prove there is a physical lighting failure?

No. The supplied evidence documents cases without reported functional lighting issues. However, it does not establish that every occurrence is free of a lighting fault.

Is it safe to drive?

Not yet established by verified evidence. The diagnostic record lists safe-to-drive status as unknown.

Does the alert affect charging?

Not yet established by verified evidence. The diagnostic record lists safe-to-charge status as unknown, and the supplied evidence does not address charging.

What did documented workshop findings show?

The supplied official summaries state that no vehicle-lights event-memory entry was logged in the relevant control units.

20. Sources & verification

Verified
Audi Vehicle lights: fault. Please contact workshop: Vehicle lights:… | EV Diagnostics