Ford AWD System Failure
AWD System Failure
Quick answer
For certain 2025 Ford Mustang Mach-E vehicles in the US, Ford communication 25B35 identifies an “AWD System Failure” instrument-panel message as a possible condition. The supplied evidence does not establish the exact cause, driving status, charging status, or repair procedure.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does AWD System Failure mean?
For certain 2025 Ford Mustang Mach-E vehicles in the US, Ford communication 25B35 identifies an “AWD System Failure” instrument-panel message as a possible condition. The supplied evidence does not establish the exact cause, driving status, charging status, or repair procedure.
2. Technical explanation
“AWD System Failure” is an OEM alert recorded for Ford. The verified NHTSA manufacturer communication excerpt for Ford program 25B35 lists this message among possible instrument-panel warnings, along with a wrench light, turtle icon, limited-power performance lights/messages, “Service Vehicle Soon,” and “Service Charging System Soon.” The excerpt also references charging capability, but does not provide enough verified detail to define the fault mechanism or a diagnostic process.
3. What system is affected?
All-wheel-drive system, based on the alert wording. The supplied evidence also associates the alert with charging-capability language and possible charging-system messaging, but the affected component or subsystem is not yet established by verified evidence.
4. How serious is this code?
Unknown. The supplied diagnostic record lists severity as unknown.
5. Symptoms you may notice
- “AWD System Failure” message in the instrument panel cluster.
- A wrench light may be present.
- A turtle icon may be present.
- Limited-power performance lights or messages may be present.
- “Service Vehicle Soon” message may be present.
- “Service Charging System Soon” message may be present.
6. Possible causes
- Not yet established by verified evidence.
7. Can I still drive the vehicle?
Unknown. The supplied diagnostic record lists safe-to-drive status as unknown. The official communication excerpt notes that limited-power indications may occur, but it does not establish whether driving is safe under any specific condition.
8. Can I charge the vehicle?
Unknown. The supplied diagnostic record lists safe-to-charge status as unknown. The official communication excerpt references charging capability and may include a “Service Charging System Soon” message, but it does not establish whether charging is safe or available.
9. What you can safely do
- Do not attempt high-voltage system repair or disassembly.
- If the vehicle displays limited-power indications, an AWD System Failure message, or charging-system warnings, arrange assessment by an authorized Ford dealer.
- Record the exact warning messages and indicator lights shown in the instrument panel for the dealer.
10. Step-by-step troubleshooting
- Check the instrument panel for the associated warnings identified in Ford communication 25B35: wrench light, turtle icon, limited-power message, “Service Vehicle Soon,” and “Service Charging System Soon.”
- Have an authorized Ford dealer evaluate the vehicle. Further owner-level diagnostic steps are not established by the supplied verified evidence.
11. When to contact service
Contact an authorized Ford dealer for evaluation. The verified source is Ford manufacturer communication 25B35, published by NHTSA on July 22, 2025.
12. What the service center may check
- Not yet established by verified evidence.
13. Possible repair or resolution
- Not yet established by verified evidence.
14. Affected vehicles
- Ford Mustang Mach-E · 2025 · US
15. Related TSBs / service bulletins
- NHTSA Manufacturer Communication 11021206, Ford program 25B35; published July 22, 2025. The supplied excerpt lists “AWD System Failure” as a possible instrument-panel message and also references charging capability, limited-power indications, “Service Vehicle Soon,” and “Service Charging System Soon.”
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
Verified official source: NHTSA Manufacturer Communication 11021206, titled “25B35,” published July 22, 2025: https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2025-2026.zip#nhtsa_id=11021206
- NHTSA: NHTSA Manufacturer Communication 11021206: 25B35 · official_tsb
19. Frequently asked questions
What does “AWD System Failure” mean on a 2025 Ford Mustang Mach-E?
It is an OEM alert. Ford communication 25B35 lists it as a possible instrument-panel message for applicable vehicles. The precise technical meaning and fault cause are not yet established by the supplied verified evidence.
Can this warning occur with reduced power?
Yes. The verified communication excerpt lists a turtle icon and limited-power performance lights/messages among possible accompanying indications.
Can this warning occur with charging-related messages?
Yes. The verified communication excerpt lists “Service Charging System Soon” and references charging capability. Whether charging can continue is not established by the supplied evidence.
Which vehicles are covered by the supplied applicability data?
Ford Mustang Mach-E, model year 2025, United States. No broader applicability is established by the supplied evidence.