Ford B115E:97
97, B15E2:97 Some 2021 Mustang Mach-E vehicles may exhibit a Driver Monitoring Came ra Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or B15E2:97 st
Common search variants: B115E97 · B115E-97 · B115E 97 · B115E_97 · Search ignores case and common separators.
Quick answer
Ford identifies B115E:97 in this context as a driver-monitoring-camera blockage-related DTC on certain 2021–2022 Mustang Mach-E vehicles. The message may be “Driver Monitoring Camera Blocked.”
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does B115E:97 mean?
Ford identifies B115E:97 in this context as a driver-monitoring-camera blockage-related DTC on certain 2021–2022 Mustang Mach-E vehicles. The message may be “Driver Monitoring Camera Blocked.”
2. Technical explanation
Verified Ford manufacturer communications state that B115E:97 may be stored in the driver status monitor camera module (CMR), along with B15E1:97 and/or B15E2:97, when a Driver Monitoring Camera Blocked message is displayed. The listed correction involves placing the steering wheel in the center position so the driver status monitor camera is visible, then using Ford Diagnosis and Repair System (FDRS) to clear DTCs and performing an ignition cycle. Further causes are not yet established by verified evidence.
3. What system is affected?
Driver status monitor camera module (CMR) / driver monitoring camera.
4. How serious is this code?
Not yet established by verified evidence.
5. Symptoms you may notice
- “Driver Monitoring Camera Blocked” message.
- Stored DTC B115E:97 in the driver status monitor camera module (CMR).
6. Possible causes
- The verified communications associate the condition with the driver status monitor camera not being visible until the steering wheel is centered.
- Any further cause is not yet established by verified evidence.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
Not yet established by verified evidence.
9. What you can safely do
- If the message is present, place the steering wheel in the center position so the driver status monitor camera is visible.
- Arrange Ford service if the condition remains or the DTC returns.
10. Step-by-step troubleshooting
- A Ford technician can connect FDRS and clear the DTCs after centering the steering wheel so the camera is visible.
- The Ford procedure includes turning the ignition off, waiting 10 seconds, and turning the ignition back on. The supplied evidence does not provide the remainder of the procedure.
11. When to contact service
Contact a Ford dealer or qualified Ford service provider if B115E:97 or the Driver Monitoring Camera Blocked message persists or returns.
12. What the service center may check
- Confirm whether B115E:97, B15E1:97, and/or B15E2:97 are stored in the driver status monitor camera module (CMR).
- Confirm the steering wheel is centered so the driver status monitor camera is visible.
- Use Ford Diagnosis and Repair System (FDRS) to clear the DTCs, followed by the specified ignition cycle.
13. Possible repair or resolution
- Ford SSM 50385 and SSM 50497 direct centering the steering wheel so the driver status monitor camera is visible, clearing DTCs with FDRS, turning ignition off for 10 seconds, and turning ignition back on.
- Whether additional repair is needed is not yet established by verified evidence.
14. Affected vehicles
- Ford Mustang Mach-E · 2021–2022 · US
- Ford Mustang Mach-E · 2021 · US
15. Related TSBs / service bulletins
- Ford SSM 50385, published January 11, 2022: 2021 Mustang Mach-E — Driver Monitoring Camera Blockage Message and/or B115E:97, B15E1:97, B15E2:97.
- Ford SSM 50497, published February 16, 2022: 2021–2022 Mustang Mach-E — Driver Monitoring Camera Blockage Message and/or B115E:97, B15E1:97, B15E2:97.
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
NHTSA-hosted Ford manufacturer communications: SSM 50385 (https://static.nhtsa.gov/odi/tsbs/2022/MC-10207055-0001.pdf) and SSM 50497 (https://static.nhtsa.gov/odi/tsbs/2022/MC-10208145-0001.pdf).
19. Frequently asked questions
What does B115E:97 mean for a Mustang Mach-E?
In the supplied Ford communications, B115E:97 is associated with a Driver Monitoring Camera Blocked message and is stored in the driver status monitor camera module (CMR).
Which vehicles are covered by the verified Ford communications?
SSM 50385 applies to some 2021 Mustang Mach-E vehicles. SSM 50497 applies to some 2021–2022 Mustang Mach-E vehicles in the supplied evidence.
What is Ford’s documented correction?
Center the steering wheel so the driver status monitor camera is visible, connect FDRS to clear DTCs, turn ignition off, wait 10 seconds, and turn ignition on.
Is B115E:97 a recall?
A recall is not established by the supplied verified evidence.