Audi Emergency call function: fault. Function partially available. Please contact workshop
Emergency call function: fault. Function partially available. Please contact workshop
Quick answer
For 2022–2024 US Audi Q4 e-tron vehicles, Audi/NHTSA manufacturer communication 11005934 documents the instrument-cluster message: “Emergency call function: fault. Function partially available. Please contact workshop.” Contact an Audi workshop for diagnosis.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does Emergency call function: fault. Function partially available. Please contact workshop mean?
For 2022–2024 US Audi Q4 e-tron vehicles, Audi/NHTSA manufacturer communication 11005934 documents the instrument-cluster message: “Emergency call function: fault. Function partially available. Please contact workshop.” Contact an Audi workshop for diagnosis.
2. Technical explanation
Verified evidence establishes that this is an emergency-call-function fault message and that the function is only partially available. The same official communication also references a condition in which navigation shows an incorrect location. The supplied evidence does not establish the exact failed component, diagnostic entries, repair procedure, or whether the emergency-call feature remains usable in a particular vehicle.
3. What system is affected?
Emergency call function; navigation location is also referenced in the official manufacturer communication.
4. How serious is this code?
Unknown. The message states that the function is partially available, but the supplied evidence does not establish a safety severity classification.
5. Symptoms you may notice
- Instrument cluster displays: “Emergency call function: fault. Function partially available. Please contact workshop.”
- Navigation may show an incorrect location.
6. Possible causes
- Not yet established by verified evidence.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
Not yet established by verified evidence.
9. What you can safely do
- Arrange diagnosis with an Audi workshop.
- Note whether the instrument-cluster message is present and whether navigation displays an incorrect location.
10. Step-by-step troubleshooting
- No owner troubleshooting procedure is established by the supplied verified evidence.
11. When to contact service
Yes. The displayed message explicitly says to contact a workshop.
12. What the service center may check
- Confirm the customer-reported emergency-call-function message.
- Check whether navigation shows an incorrect location.
- Use Audi diagnostic information applicable to the vehicle; the supplied evidence indicates that relevant diagnostic entries may be involved, but does not provide them.
13. Possible repair or resolution
- Not yet established by verified evidence.
14. Affected vehicles
- Audi Q4 e-tron · 2022–2024 · US
15. Related TSBs / service bulletins
- NHTSA Manufacturer Communication 11005934, titled “A9124312073609_2,” published July 18, 2024. It documents the reported emergency-call-function message and also references incorrect navigation location. Applicability in the supplied data: 2022–2024 Audi Q4 e-tron, US.
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
Official source: NHTSA Manufacturer Communication 11005934: https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2020-2024.zip#nhtsa_id=11005934
19. Frequently asked questions
What does this Audi Q4 e-tron message mean?
Verified evidence identifies it as an emergency-call-function fault message and states that the function is partially available.
Can an incorrect navigation location occur with this message?
Yes. The cited manufacturer communication lists navigation showing a wrong location as an alternate reported condition.
Does the evidence identify the exact cause or repair?
No. The exact cause and repair are not yet established by the supplied verified evidence.