Verified EV diagnostic knowledge page

Chevrolet B395C

19-NA-076 6. If the condition continues, power cycle the K157 Video Proces

DriveUnknown. The supplied verified evidence does not state whether driving is safe with B395C.
ChargeUnknown. The supplied verified evidence does not state whether charging is safe with B395C.
ServiceService is appropriate because the verified bulletin specifies diagnostic actions for the K157 Video Processing Module, camera, coaxial cable, and connector. The supplied evidence does not state an urgency level.
Confidence95%

Quick answer

For applicable 2020–2022 Chevrolet Bolt EV and Bolt EUV vehicles in the US, DTC B395C is addressed in GM bulletin 19-NA-076 as a K157 Video Processing Module camera-related diagnostic item. The bulletin directs inspection of the coaxial cable, connector, and camera based on the fail counter; if the condition continues, it directs a power cycle of the K157 Video Processing Module.

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1. What does B395C mean?

For applicable 2020–2022 Chevrolet Bolt EV and Bolt EUV vehicles in the US, DTC B395C is addressed in GM bulletin 19-NA-076 as a K157 Video Processing Module camera-related diagnostic item. The bulletin directs inspection of the coaxial cable, connector, and camera based on the fail counter; if the condition continues, it directs a power cycle of the K157 Video Processing Module.

2. Technical explanation

Verified evidence identifies B395C in the K157 Video Processing Module diagnostic table in GM bulletin 19-NA-076. For B395C, the documented diagnostic direction is to check the coax/connector/camera based on the fail counter. The supplied evidence also states: if the condition continues, power cycle the K157 Video Processing Module. A fuller fault definition is not established by the supplied verified evidence.

3. What system is affected?

K157 Video Processing Module and its camera/coaxial cable/connector path.

4. How serious is this code?

Unknown. The supplied verified evidence does not assign a severity level.

5. Symptoms you may notice

  • Not yet established by verified evidence.

6. Possible causes

  • The bulletin directs checks of the camera, coaxial cable, and connector based on the fail counter.
  • A specific root cause for B395C is not yet established by the supplied verified evidence.

7. Can I still drive the vehicle?

Unknown. The supplied verified evidence does not state whether driving is safe with B395C.

8. Can I charge the vehicle?

Unknown. The supplied verified evidence does not state whether charging is safe with B395C.

9. What you can safely do

  • Arrange diagnosis by a Chevrolet dealer or qualified service facility.
  • Provide the technician with DTC B395C and GM bulletin 19-NA-076.
  • Do not attempt high-voltage system repairs; no high-voltage repair procedure is established by the supplied evidence.

10. Step-by-step troubleshooting

  1. Use GM bulletin 19-NA-076 for the K157 Video Processing Module diagnostic process.
  2. Check the coaxial cable, connector, and camera based on the fail counter.
  3. If the condition continues, power cycle the K157 Video Processing Module.

11. When to contact service

Service is appropriate because the verified bulletin specifies diagnostic actions for the K157 Video Processing Module, camera, coaxial cable, and connector. The supplied evidence does not state an urgency level.

12. What the service center may check

  • Retrieve and evaluate K157 Video Processing Module diagnostic information, including the fail counter.
  • Check the camera, coaxial cable, and connector as directed by bulletin 19-NA-076.
  • If the condition continues, power cycle the K157 Video Processing Module.

13. Possible repair or resolution

  • No specific repair or component replacement is established by the supplied verified evidence.
  • The bulletin-documented next action, if the condition continues, is to power cycle the K157 Video Processing Module.

14. Affected vehicles

15. Related TSBs / service bulletins

  • GM bulletin 19-NA-076, published in NHTSA manufacturer communications on 2022-06-22 and 2023-02-07, includes B395C in the K157 Video Processing Module diagnostic table for the listed applications.
  • Official source: https://static.nhtsa.gov/odi/tsbs/2023/MC-10232070-0001.pdf

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Verified official evidence: NHTSA-hosted GM manufacturer communication 19-NA-076. https://static.nhtsa.gov/odi/tsbs/2023/MC-10232070-0001.pdf

19. Frequently asked questions

What does B395C apply to?

The supplied applicability evidence lists US-market 2020–2022 Chevrolet Bolt EV and 2020–2022 Chevrolet Bolt EUV vehicles.

What system is associated with B395C?

GM bulletin 19-NA-076 lists B395C under the K157 Video Processing Module and directs checks of the camera, coaxial cable, and connector.

What does the bulletin say to do if the condition continues?

It says to power cycle the K157 Video Processing Module.

Is it safe to drive or charge with B395C?

Not yet established by verified evidence.

20. Sources & verification

Verified
Chevrolet B395C: 19-NA-076 6. If the condition continues, power cycle… | EV Diagnostics