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Ford B108E:01

2022 Mustang Mach-E vehicles may experience a blank or inoperative information and entertainment screen with an accessory protocol interface module (APIM) diagnostic trouble code (

Common search variants: B108E01 · B108E-01 · B108E 01 · B108E_01 · Search ignores case and common separators.

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact a Ford dealer or qualified service facility if the center display is blank or inoperative and B108E:01 is present.
Confidence95%

Quick answer

B108E:01 is documented by Ford/NHTSA communications for certain 2021–2022 Mustang Mach-E vehicles with a 15.5-inch center display. It may be associated with a blank or inoperative information and entertainment screen.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does B108E:01 mean?

B108E:01 is documented by Ford/NHTSA communications for certain 2021–2022 Mustang Mach-E vehicles with a 15.5-inch center display. It may be associated with a blank or inoperative information and entertainment screen.

2. Technical explanation

Ford service communications identify DTC B108E:01 as an accessory protocol interface module (APIM) code that may be present when the 15.5-inch center display is blank or inoperative. The concern may be intermittent. Ford states that an APIM/SYNC module reset may temporarily restore screen operation.

3. What system is affected?

Information and entertainment screen / 15.5-inch center display and APIM (SYNC module).

4. How serious is this code?

Not yet established by verified evidence.

5. Symptoms you may notice

  • Blank information and entertainment screen.
  • Inoperative information and entertainment screen.
  • A touch-beep may be heard when pressing a screen area where a soft button would normally appear despite nothing being displayed.
  • The concern may be intermittent.
  • DTC B108E:01 may be present in the APIM.

6. Possible causes

  • Ford's cited communications associate this condition with the 15.5-inch display and direct replacement of that display. A more specific underlying failure cause is not established by the verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • Arrange diagnosis with a Ford dealer or qualified service facility.
  • Document whether the screen is blank continuously or intermittently and whether touch-beeps are audible.
  • Do not attempt high-voltage system repairs; the verified evidence concerns the display/APIM system, not a high-voltage repair procedure.

10. Step-by-step troubleshooting

  1. Ford states that resetting the SYNC module (APIM) may temporarily restore screen function.
  2. For correction, the cited Ford communications direct technicians to follow Workshop Manual Section 415-00 to replace the 15.5-inch display.

11. When to contact service

Contact a Ford dealer or qualified service facility if the center display is blank or inoperative and B108E:01 is present.

12. What the service center may check

  • Confirm whether the vehicle is a 2021–2022 Mustang Mach-E equipped with the 15.5-inch center display.
  • Check the APIM for DTC B108E:01.
  • Evaluate the reported blank/inoperative display condition and any touch-beep behavior.
  • Follow Ford Workshop Manual Section 415-00 as directed by the cited service communications.

13. Possible repair or resolution

  • Ford SSM 50862 directs replacement of the 15.5-inch display following Workshop Manual Section 415-00.
  • Ford SSM 50994 states that resetting the APIM may temporarily restore operation; it directs technicians to follow the applicable Ford service procedure to correct the condition.

14. Affected vehicles

15. Related TSBs / service bulletins

  • Ford SSM 50862, published June 16, 2022: 2021–2022 Mustang Mach-E blank/inoperative information and entertainment screen with B108E:01. It directs replacement of the 15.5-inch display per Workshop Manual Section 415-00. NHTSA document MC-10214493-0001.
  • Ford SSM 50994, published August 3, 2022: includes some 2021–2022 Mustang Mach-E vehicles with a 15.5-inch center display, blank/inoperative screen, and B108E:01. It notes an APIM reset may temporarily restore function. NHTSA document MC-10217834-0001.

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

NHTSA-hosted Ford manufacturer communications: SSM 50862 (MC-10214493-0001), https://static.nhtsa.gov/odi/tsbs/2022/MC-10214493-0001.pdf; SSM 50994 (MC-10217834-0001), https://static.nhtsa.gov/odi/tsbs/2022/MC-10217834-0001.pdf.

19. Frequently asked questions

What does B108E:01 mean on a Mustang Mach-E?

Verified Ford communications associate APIM DTC B108E:01 with a blank or inoperative information and entertainment screen on certain 2021–2022 Mustang Mach-E vehicles equipped with the 15.5-inch center display.

Can resetting SYNC fix B108E:01?

Ford states that resetting the SYNC module (APIM) may temporarily restore screen function. The cited evidence does not establish it as a permanent repair.

What repair does Ford direct for this condition?

Ford SSM 50862 directs technicians to follow Workshop Manual Section 415-00 to replace the 15.5-inch display.

Does this apply to every Mustang Mach-E?

No. The verified applicability is some 2021–2022 Ford Mustang Mach-E vehicles in the US equipped with the 15.5-inch center display.

20. Sources & verification

Verified
Ford B108E:01: 2022 Mustang Mach-E vehicles may experience a blank or… | EV Diagnostics