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Ford U2404

92 stored in the GWM after a Ford Power-Up software update was delivered over-the-air (OTA) or the GWM software was updated using the Ford

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact a Ford dealer or Ford-qualified service department for evaluation, particularly if U2404:92 is present outside the documented post-update context or if other concerns are present.
Confidence95%

Quick answer

For certain 2021 Ford Mustang Mach-E vehicles in the US, DTC U2404:92 may be stored in the Gateway Module (GWM) after a Ford Power-Up over-the-air update or a GWM software update using Ford service tooling. Verified evidence describes this DTC as erroneous in that context.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does U2404 mean?

For certain 2021 Ford Mustang Mach-E vehicles in the US, DTC U2404:92 may be stored in the Gateway Module (GWM) after a Ford Power-Up over-the-air update or a GWM software update using Ford service tooling. Verified evidence describes this DTC as erroneous in that context.

2. Technical explanation

Ford/NHTSA manufacturer communication SSM 50638 states that some 2021 Mustang Mach-E vehicles may have an erroneous U2404:92 stored in the GWM following a Ford Power-Up OTA update or a GWM software update using Ford tooling. The supplied evidence does not establish a component failure, drivability effect, charging effect, or repair procedure.

3. What system is affected?

Gateway Module (GWM).

4. How serious is this code?

Unknown. The supplied verified evidence does not assign a severity level.

5. Symptoms you may notice

  • U2404:92 stored in the GWM after a Ford Power-Up OTA update or a GWM software update using Ford tooling.

6. Possible causes

  • An erroneous U2404:92 may be stored after a Ford Power-Up OTA update or a GWM software update using Ford tooling, according to SSM 50638.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • Do not assume U2404:92 indicates a hardware failure when it appears in the verified post-update context.
  • Have a Ford-qualified service department evaluate the code if diagnosis is needed.

10. Step-by-step troubleshooting

  1. Confirm whether the vehicle received a Ford Power-Up OTA update or whether the GWM software was updated using Ford tooling.
  2. Confirm that the stored code is U2404:92 and that it is recorded in the GWM.
  3. The supplied evidence does not establish further diagnostic steps.

11. When to contact service

Contact a Ford dealer or Ford-qualified service department for evaluation, particularly if U2404:92 is present outside the documented post-update context or if other concerns are present.

12. What the service center may check

  • Verify the DTC is U2404:92.
  • Verify the DTC is stored in the GWM.
  • Review whether a Ford Power-Up OTA update or GWM software update using Ford tooling occurred before the code was stored.

13. Possible repair or resolution

  • The supplied verified evidence does not provide a repair or resolution procedure.

14. Affected vehicles

15. Related TSBs / service bulletins

  • NHTSA Manufacturer Communication 10209383, SSM 50638, published March 25, 2022: Some 2021 Mustang Mach-E vehicles may exhibit an erroneous U2404:92 stored in the GWM after a Ford Power-Up OTA update or GWM software update using Ford tooling.

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Official source: NHTSA Manufacturer Communication 10209383, SSM 50638 (Ford), published March 25, 2022. https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2020-2024.zip#nhtsa_id=10209383

19. Frequently asked questions

What does U2404:92 mean on a 2021 Mustang Mach-E?

In the specific context documented by Ford SSM 50638, it may be an erroneous DTC stored in the GWM after a Ford Power-Up OTA update or a GWM software update using Ford tooling.

Does U2404:92 prove that a part has failed?

No component failure is established by the supplied verified evidence. Ford's communication specifically identifies the code as potentially erroneous in the documented post-update context.

Is it safe to drive or charge with U2404:92?

Not yet established by verified evidence.

20. Sources & verification

Verified
Ford U2404: 92 stored in the GWM after a Ford Power-Up software update… | EV Diagnostics