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Kia B162100

Wireless Phone Charger in 23MY Sportage Wireless Phone Charger in 22MY EV6

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact a Kia dealer or qualified service provider if the wireless phone charger does not work as designed after DTC B162100 is cleared. PS726 directs opening a Techline case in that circumstance.
Confidence95%

Quick answer

For applicable U.S. Kia EV6 (2022–2023) and Sportage (2022–2023), DTC B162100 may be set falsely because of a wireless phone charger system-software logic defect. Kia bulletin PS726 directs clearing the DTC and checking charger operation with a Qi-certified phone. If it works as designed, release the vehicle; if it does not, open a Techline case.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does B162100 mean?

For applicable U.S. Kia EV6 (2022–2023) and Sportage (2022–2023), DTC B162100 may be set falsely because of a wireless phone charger system-software logic defect. Kia bulletin PS726 directs clearing the DTC and checking charger operation with a Qi-certified phone. If it works as designed, release the vehicle; if it does not, open a Techline case.

2. Technical explanation

NHTSA-hosted Kia manufacturer communication PS726 states that a logic defect in the system software can falsely trigger B162100. The bulletin’s verification process is to clear the DTC, then check wireless phone charger operation using a Qi-certified cell phone.

3. What system is affected?

Wireless phone charger.

4. How serious is this code?

Not yet established by verified evidence.

5. Symptoms you may notice

  • DTC B162100 may be stored falsely due to a system-software logic defect.
  • Wireless phone charger operation may require verification after clearing the DTC.

6. Possible causes

  • Verified cause: a logic defect in the wireless phone charger system software can falsely trigger DTC B162100.
  • If the charger is not working as designed, the cause is not established by the supplied verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • Use a Qi-certified cell phone when checking wireless phone charger functionality, as specified in Kia bulletin PS726.
  • Have the DTC cleared and the charger’s operation checked by appropriate service personnel.
  • If the charger works as designed after the DTC is cleared, Kia bulletin PS726 states the vehicle may be released to the customer.

10. Step-by-step troubleshooting

  1. Clear DTC B162100 from the system.
  2. Check whether the wireless phone charger works as designed using a Qi-certified cell phone.
  3. If it works as designed, no Techline case is needed according to PS726.
  4. If it does not work as designed, open a Techline case according to PS726.

11. When to contact service

Contact a Kia dealer or qualified service provider if the wireless phone charger does not work as designed after DTC B162100 is cleared. PS726 directs opening a Techline case in that circumstance.

12. What the service center may check

  • Clear B162100 from the system.
  • Verify wireless phone charger function with a Qi-certified cell phone.
  • Determine whether the charger works as designed after the DTC is cleared.
  • Open a Techline case if the charger does not work as designed.

13. Possible repair or resolution

  • If the wireless phone charger works as designed after clearing B162100, PS726 states there is no need to open a Techline case and the vehicle may be released to the customer.
  • If the charger does not work as designed, PS726 directs opening a Techline case. A further repair resolution is not established by the supplied verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • Kia PS726, published March 30, 2022: “Wireless Phone Charger in 23MY Sportage Wireless Phone Charger in 22MY EV6.” NHTSA manufacturer communication PDF 10209456. It identifies a software logic defect that can falsely trigger B162100 and provides the clear-and-verify procedure.

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Official source: NHTSA-hosted Kia manufacturer communication PS726 (PDF 10209456), published March 30, 2022: https://static.nhtsa.gov/odi/tsbs/2022/MC-10209456-0001.pdf

19. Frequently asked questions

What does Kia DTC B162100 mean for an applicable EV6 or Sportage?

The supplied evidence identifies B162100 with the wireless phone charger. Kia PS726 states the code can trigger falsely because of a logic defect in system software.

Does B162100 always mean the wireless phone charger has failed?

No. Kia PS726 states that B162100 can be falsely triggered by a system-software logic defect. Charger operation must be checked after clearing the DTC.

How is charger function checked under Kia PS726?

The bulletin specifies clearing the DTC and checking whether the charger works as designed with a Qi-certified cell phone.

What if the charger works after the DTC is cleared?

Kia PS726 states that no Techline case is needed and the vehicle can be released to the customer.

What if the charger does not work as designed?

Kia PS726 directs the service provider to open a Techline case.

20. Sources & verification

Verified
Kia B162100: Wireless Phone Charger in 23MY Sportage Wireless Phone… | EV Diagnostics