Audi B1298FC
If the concern is not resolved: Remove and reinstall the display. Make sure it is centrally fitted. Check whether the concern is still present; if so, please replace the front
Quick answer
For 2019–2020 Audi e-tron vehicles in the US, Audi/NHTSA service communications describe B1298FC as a DTC logged in the information electronics control module J794 (address word 005F). The verified procedure includes allowing the vehicle to sleep and then deleting the DTC. Further display-related diagnosis/repair is specified only if the reported concern remains.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does B1298FC mean?
For 2019–2020 Audi e-tron vehicles in the US, Audi/NHTSA service communications describe B1298FC as a DTC logged in the information electronics control module J794 (address word 005F). The verified procedure includes allowing the vehicle to sleep and then deleting the DTC. Further display-related diagnosis/repair is specified only if the reported concern remains.
2. Technical explanation
Verified evidence does not establish a conventional fault definition for B1298FC. The supplied Audi communications instead provide a service workflow when this DTC is logged in J794. One 2019 communication directs technicians to let the vehicle sleep, delete the DTC, then—if the concern remains—remove and reinstall the display, ensuring it is centrally fitted; if still present, replace the front information display. A 2020 communication specifies switching off haptic feedback in the MMI menu after the sleep/delete step; if the complaint remains reproducible, its supplied evidence summary indicates continuation to a further step, but that later step is not fully established by the provided evidence.
3. What system is affected?
Information electronics control module J794, address word 005F; front information display/MMI-related operation.
4. How serious is this code?
Not yet established by verified evidence.
5. Symptoms you may notice
- A concern/complaint that remains reproducible after the DTC is deleted is referenced in the Audi service communications.
- The precise customer-visible symptom is not yet established by verified evidence.
6. Possible causes
- Not yet established by verified evidence.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
Not yet established by verified evidence.
9. What you can safely do
- Record the DTC and any observable display/MMI concern before clearing codes.
- Arrange diagnosis by an Audi-qualified service provider using the applicable Audi service communication.
- Do not attempt display removal or replacement unless performed by appropriately qualified service personnel.
10. Step-by-step troubleshooting
- Verified 2019 Audi procedure: if B1298FC is logged in J794 (005F), allow the vehicle to go to sleep, then delete the DTC.
- Verified 2019 Audi procedure if the concern is unresolved: remove and reinstall the display, ensuring it is centrally fitted; check whether the concern remains; if it does, replace the front information display.
- Verified 2020 Audi procedure: after the sleep/delete step, switch off haptic feedback through the MMI menu and check whether the complaint remains reproducible. If it is no longer reproducible, that TSB does not apply.
- The complete subsequent 2020 procedure is not established by the supplied evidence excerpt.
11. When to contact service
Contact an Audi service provider if B1298FC returns or the display/MMI concern remains after the initial sleep-and-clear procedure.
12. What the service center may check
- Confirm whether B1298FC is logged in information electronics control module J794 at address word 005F.
- Allow the vehicle to sleep and then delete the DTC, as specified in both supplied communications.
- Assess whether the reported concern remains reproducible.
- Where applicable under the 2020 communication, switch off MMI haptic feedback and reassess reproducibility.
- For the 2019 procedure, verify the display is centrally fitted after removal and reinstallation.
13. Possible repair or resolution
- 2019 Audi communication: if the concern remains after the display is removed, reinstalled, and centrally fitted, replace the front information display.
- A complete repair resolution for the 2020 communication is not yet established by verified evidence.
14. Affected vehicles
- Audi e-tron · 2019–2020 · US
15. Related TSBs / service bulletins
- Audi/NHTSA Manufacturer Communication 10165369, published September 5, 2019: A9119862056086_1. Applies in the supplied data to 2019–2020 Audi e-tron vehicles in the US.
- Audi/NHTSA Manufacturer Communication 10172758, published March 3, 2020: A9120442056086_2. Applies in the supplied data to 2019–2020 Audi e-tron vehicles in the US.
16. Recall information
- No recall information was supplied or established by verified evidence.
17. Official manufacturer information
Official NHTSA-hosted Audi communications: https://static.nhtsa.gov/odi/tsbs/2019/MC-10165369-0001.pdf and https://static.nhtsa.gov/odi/tsbs/2020/MC-10172758-0001.pdf
19. Frequently asked questions
What does Audi DTC B1298FC identify?
The verified evidence identifies it as a DTC that may be logged in information electronics control module J794, address word 005F. A specific fault definition is not established by the supplied evidence.
Which vehicles are covered by the supplied evidence?
The supplied applicability record covers US-market 2019–2020 Audi e-tron vehicles.
Does B1298FC mean the front information display must be replaced?
No. In the 2019 Audi procedure, replacement is specified only if the concern remains after the vehicle sleep/code-clear procedure and after the display has been removed, reinstalled, and centrally fitted.
Is it safe to drive or charge with B1298FC?
Not yet established by verified evidence.