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Audi Side assist and exit warning system: fault. Please contact workshop.

Side assist and exit warning system: fault. Please contact workshop.

DriveUnknown. The diagnostic record lists safe-to-drive status as unknown.
ChargeUnknown. The diagnostic record lists safe-to-charge status as unknown.
ServiceYes. The displayed message instructs the driver to contact a workshop, and Audi technical bulletin evidence covers this reported condition.
Confidence90%

Quick answer

Audi identifies this message as a fault condition in which intersection/lane-change assist may be inoperative. An Audi workshop should evaluate it; driving and charging status are not established by the verified evidence.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does Side assist and exit warning system: fault. Please contact workshop. mean?

Audi identifies this message as a fault condition in which intersection/lane-change assist may be inoperative. An Audi workshop should evaluate it; driving and charging status are not established by the verified evidence.

2. Technical explanation

Verified Audi technical-service-bulletin evidence describes customer reports of inoperative intersection/lane-change assist accompanied by the instrument-cluster message: “Side assist and exit warning system: fault. Please contact workshop.” The supplied evidence also states that related messages can include intersection-assist and rear cross-traffic-assist fault messages. The exact underlying fault, diagnostic path, and repair are not established by the supplied evidence.

3. What system is affected?

Side assist and exit warning system; Audi’s bulletin evidence also references intersection/lane-change assist. The evidence references lane-change-assist control modules J769/J770 and radar sensor control modules for object detection J1088/J1089 in workshop findings, but does not establish which module is at fault for an individual vehicle.

4. How serious is this code?

Unknown. The diagnostic record lists severity as unknown.

5. Symptoms you may notice

  • The instrument cluster displays: “Side assist and exit warning system: fault. Please contact workshop.”
  • Intersection/lane-change assist may be inoperative, according to Audi bulletin evidence.

6. Possible causes

  • Not yet established by verified evidence.

7. Can I still drive the vehicle?

Unknown. The diagnostic record lists safe-to-drive status as unknown.

8. Can I charge the vehicle?

Unknown. The diagnostic record lists safe-to-charge status as unknown.

9. What you can safely do

  • Arrange evaluation by an Audi workshop, as the displayed message directs.
  • Do not rely on intersection/lane-change assist if it is inoperative.

10. Step-by-step troubleshooting

  1. No owner-level troubleshooting procedure is established by the verified evidence.
  2. A workshop may determine whether relevant diagnostic trouble codes are stored in the lane-change-assist control modules J769/J770 or radar sensor control modules for object detection J1088/J1089; the supplied evidence does not provide the complete code or diagnostic procedure.

11. When to contact service

Yes. The displayed message instructs the driver to contact a workshop, and Audi technical bulletin evidence covers this reported condition.

12. What the service center may check

  • Confirm the reported instrument-cluster message and whether intersection/lane-change assist is inoperative.
  • Check relevant lane-change-assist control modules J769/J770 and radar sensor control modules for object detection J1088/J1089 for stored diagnostic information. Further checks are not established by the supplied evidence.

13. Possible repair or resolution

  • Not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • Audi Technical Service Bulletin A9623842063336_3, NHTSA Manufacturer Communication 10233770, published March 8, 2023. It covers reports of inoperative intersection/lane-change assist with this message and related messages.
  • Audi Technical Service Bulletin A9621742063336_2, NHTSA Manufacturer Communication 10203723, published November 24, 2021.
  • Audi Technical Service Bulletin A9621702063336_1, NHTSA Manufacturer Communication 10197970, published June 10, 2021.

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Official source: NHTSA-hosted Audi manufacturer communications, including 10233770 (Audi TSB A9623842063336_3): https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2020-2024.zip#nhtsa_id=10233770

19. Frequently asked questions

What does “Side assist and exit warning system: fault. Please contact workshop.” mean?

Audi bulletin evidence associates this message with an inoperative intersection/lane-change assist condition. The precise fault on a particular vehicle is not established by the supplied evidence.

Can I drive with this message?

Not yet established by verified evidence. The diagnostic record lists safe-to-drive status as unknown. Audi’s message directs the driver to contact a workshop.

Can I charge my EV with this message?

Not yet established by verified evidence. The diagnostic record lists safe-to-charge status as unknown.

Which Audi vehicles are covered by the supplied applicability evidence?

US-market 2019–2024 Audi A7, A8, Q4 e-tron, RS e-tron GT, e-tron, and e-tron GT entries are supplied. Individual applicability entries vary by model year.

20. Sources & verification

Verified
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