Tesla CC_f010
Unable to charge - Wall Connector issue Wall Connector needs service
Common search variants: CCf010 · CC-f010 · CC f010 · Search ignores case and common separators.
Quick answer
CC_f010 means the Tesla Wall Connector detected an internal hardware issue and charging may be unavailable. Tesla’s documented action is to have the Wall Connector serviced by an electrician.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does CC_f010 mean?
CC_f010 means the Tesla Wall Connector detected an internal hardware issue and charging may be unavailable. Tesla’s documented action is to have the Wall Connector serviced by an electrician.
2. Technical explanation
Tesla describes CC_f010 as: “Unable to charge - Wall Connector issue Wall Connector needs service.” The alert indicates that the Wall Connector detected an internal issue. Verified possible issues are a non-working contactor, failed self-test of the internal ground-fault monitoring circuit, a disconnected thermal sensor, or another Wall Connector hardware-component issue. The evidence does not establish which specific issue is present in an individual case.
3. What system is affected?
Tesla Wall Connector charging equipment. Verified US applicability: Model 3 (2017–2023), Model S (2012–2023), and Model X (2016–2023).
4. How serious is this code?
Unknown. The supplied verified evidence does not assign a severity level.
5. Symptoms you may notice
- The vehicle displays CC_f010: “Unable to charge - Wall Connector issue Wall Connector needs service.”
- Charging may be unavailable, as indicated by the alert title.
6. Possible causes
- Wall Connector contactor not working.
- Wall Connector internal ground-fault monitoring circuit self-test failed.
- Wall Connector thermal sensor disconnected.
- Another Wall Connector hardware-component issue.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
Not yet established by verified evidence. The alert states that charging is unavailable and the Wall Connector needs service.
9. What you can safely do
- Arrange service of the Wall Connector through an electrician.
- Refer to the Wall Connector installation guide for applicable information.
10. Step-by-step troubleshooting
- Do not attempt internal Wall Connector or high-voltage electrical repairs. The verified owner-manual evidence directs the owner to have the Wall Connector serviced by an electrician.
- The supplied evidence does not establish additional owner troubleshooting steps for CC_f010.
11. When to contact service
Contact a qualified electrician for Wall Connector service. Tesla’s documented instruction for this alert is that an internal issue was detected and the Wall Connector requires service.
12. What the service center may check
- Inspect and diagnose the Wall Connector internal hardware issue.
- Evaluate the contactor, internal ground-fault monitoring self-test condition, thermal-sensor connection, and other Wall Connector hardware components as applicable.
13. Possible repair or resolution
- Wall Connector service by an electrician is the verified resolution direction.
- The exact repair or replacement required is not yet established by verified evidence.
14. Affected vehicles
- Tesla Model 3 · 2017–2023 · US
- Tesla Model S · 2012–2020 · US
- Tesla Model S · 2012–2014 · US
- Tesla Model S · 2021–2023 · US
- Tesla Model X · 2016–2020 · US
- Tesla Model X · 2021–2023 · US
15. Related TSBs / service bulletins
- NHTSA Manufacturer Communication PDF 10250482 / 10250483 (published December 1, 2023) includes Tesla owner-manual content for CC_f010 and the documented possible Wall Connector hardware issues: https://static.nhtsa.gov/odi/tsbs/2023/MC-10250482-9999.pdf
- Additional NHTSA-hosted Tesla owner-manual communications document the same alert, including MC-10253660 (published March 26, 2024): https://static.nhtsa.gov/odi/tsbs/2024/MC-10253660-9999.pdf
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
Verified source: NHTSA-hosted Tesla manufacturer communications/owner-manual material. CC_f010 is documented as a Wall Connector hardware issue requiring Wall Connector service. Example: https://static.nhtsa.gov/odi/tsbs/2023/MC-10250482-9999.pdf
- NHTSA: NHTSA Manufacturer Communication PDF 10238119: Manual-1 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10238120: Manual-2 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10240950: Owner's Manual-3 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10240951: Owner's Manual · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10247390: Documentation · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10247392: DocumentationB · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10247394: DocumentationD · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10247396: DocumentationF · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10247835: ManualK · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10247840: ManualO · official_tsb
19. Frequently asked questions
What does Tesla alert CC_f010 mean?
It means the Wall Connector detected an internal hardware issue and needs service.
What can cause CC_f010?
Verified possible issues are a failed contactor, a failed internal ground-fault monitoring self-test, a disconnected thermal sensor, or another Wall Connector hardware-component issue.
Should I repair the Wall Connector myself?
No owner repair procedure is established by the supplied evidence. Tesla’s documented direction is to have the Wall Connector serviced by an electrician.
Can I drive with CC_f010?
Not yet established by verified evidence.
20. Sources & verification
- NHTSA: NHTSA Manufacturer Communication PDF 10238119: Manual-1 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10238120: Manual-2 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10240950: Owner's Manual-3 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10240951: Owner's Manual · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247390: Documentation · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247392: DocumentationB · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247394: DocumentationD · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247396: DocumentationF · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247835: ManualK · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247840: ManualO · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247842: ManualQ · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250482: ManualB · 2023
Show all 24 verified sources
- NHTSA: NHTSA Manufacturer Communication PDF 10250483: ManualC · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250487: ManualG · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10251047: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251048: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251058: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251060: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252949: developA · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252951: developC · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252957: developG · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252958: developH · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253658: Index373 · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253660: Index381 · 2024