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Ford B108E

01 present. A touch-beep may be heard when pressing the center display screen in screen region where a soft button is expected to be displa

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact Ford service or a qualified service provider if the information/entertainment screen is blank or inoperative, particularly when B108E:01 is stored in the APIM.
Confidence95%

Quick answer

Ford DTC B108E:01 is verified in official Ford communications as occurring in the Accessory Protocol Interface Module (APIM) with a blank or inoperative center information/entertainment display. A touch-beep may still be heard when touching an area where a soft button would normally appear.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does B108E mean?

Ford DTC B108E:01 is verified in official Ford communications as occurring in the Accessory Protocol Interface Module (APIM) with a blank or inoperative center information/entertainment display. A touch-beep may still be heard when touching an area where a soft button would normally appear.

2. Technical explanation

The supplied verified evidence identifies B108E:01 as an APIM-related diagnostic trouble code. Ford service messages SSM 50862 and SSM 50994 describe a condition in which the center information/entertainment display is blank or inoperative while B108E:01 is present. The messages also describe touch-beep feedback when the screen is pressed in an area where a soft button is expected, despite the button not being displayed.

3. What system is affected?

Accessory Protocol Interface Module (APIM) and center information/entertainment display.

4. How serious is this code?

Not yet established by verified evidence.

5. Symptoms you may notice

  • Center information/entertainment display may be blank.
  • Center information/entertainment display may be inoperative.
  • A touch-beep may be heard when pressing a screen area where a soft button is expected to be displayed.

6. Possible causes

  • Not yet established by verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • If the display is blank or inoperative, arrange diagnosis by a Ford dealer or qualified service provider.
  • Do not attempt high-voltage-system repairs based on this display/APIM code.

10. Step-by-step troubleshooting

  1. Have the APIM checked for DTC B108E:01 using appropriate diagnostic equipment.
  2. Report whether the center display is blank or inoperative and whether touch-beep feedback is heard when pressing expected soft-button locations.
  3. For 2016-2017 vehicles equipped with SYNC 3, official Ford communication SSM 46048 states that if specified APIM DTCs are present and the customer reports no other symptoms, the DTCs should be cleared. The supplied evidence does not establish that this instruction applies to B108E:01.

11. When to contact service

Contact Ford service or a qualified service provider if the information/entertainment screen is blank or inoperative, particularly when B108E:01 is stored in the APIM.

12. What the service center may check

  • Retrieve APIM diagnostic trouble codes.
  • Confirm whether B108E:01 is present.
  • Confirm whether the center display is blank or inoperative.
  • Confirm whether touch-beep feedback occurs in expected soft-button regions.

13. Possible repair or resolution

  • Not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • SSM 50862, published June 16, 2022: Official Ford/NHTSA manufacturer communication describing blank or inoperative information/entertainment screen operation with APIM DTC B108E:01 and possible touch-beep feedback in an expected soft-button area.
  • SSM 50994, published August 3, 2022: Official Ford/NHTSA manufacturer communication describing blank or inoperative center-display operation with APIM DTC B108E:01 and possible touch-beep feedback in an expected soft-button area.
  • SSM 46048, published September 2, 2016: Official Ford/NHTSA manufacturer communication for some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3. It identifies APIM DTCs U3000:04, B108E:12, and/or U1A00:87; if those DTCs are present and no other customer symptoms are reported, it instructs clearing the DTCs. This bulletin does not establish a procedure for B108E:01.

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Verified sources: NHTSA Manufacturer Communications 10214493 (SSM 50862), 10217834 (SSM 50994), and 10109054 (SSM 46048).

19. Frequently asked questions

What does Ford code B108E:01 indicate?

Verified Ford communications associate B108E:01 in the APIM with a blank or inoperative center information/entertainment display. A touch-beep may still occur in an expected soft-button area.

Does B108E:01 mean the vehicle is unsafe to drive or charge?

Not yet established by verified evidence.

Is B108E:01 the same as B108E:12?

No conclusion is established by the supplied evidence. SSM 46048 specifically references B108E:12, while SSM 50862 and SSM 50994 specifically reference B108E:01.

Which vehicles are listed in the supplied applicability data?

Ford C-MAX, Focus, and Fusion model years 2016-2017 in the US, and Ford Mustang Mach-E model years 2021-2022 in the US.

20. Sources & verification

Verified
Ford B108E: 01 present. A touch-beep may be heard when pressing the… | EV Diagnostics