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Ford U3000:64

04 and/or U3000:45 in the OBCC module - The HV battery will not charge using a level 3 DC fast charging station/EVSE Warranty Status: Eligible under provisions of New Vehicle Limit

Common search variants: U300064 · U3000-64 · U3000 64 · U3000_64 · Search ignores case and common separators.

DriveNot yet established by verified evidence.
ChargeThe verified evidence states that the HV battery may not charge using a Level 3 DC fast-charging station/EVSE. Charging capability by other methods is not established by the supplied evidence.
ServiceContact a Ford dealer or qualified service facility and reference Ford TSB 22-2496 and OBCC DTC U3000:64.
Confidence95%

Quick answer

For certain 2021–2022 US Ford Mustang Mach-E base (non-GT) vehicles, Ford TSB 22-2496 addresses U3000:64, U3000:04, and/or U3000:45 stored in the OBCC module when the high-voltage battery will not charge at a Level 3 DC fast-charging station/EVSE.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does U3000:64 mean?

For certain 2021–2022 US Ford Mustang Mach-E base (non-GT) vehicles, Ford TSB 22-2496 addresses U3000:64, U3000:04, and/or U3000:45 stored in the OBCC module when the high-voltage battery will not charge at a Level 3 DC fast-charging station/EVSE.

2. Technical explanation

Verified evidence identifies this as an OBCC-module diagnostic condition associated with inability to charge the HV battery using a Level 3 DC fast-charging station/EVSE. The supplied evidence does not establish the specific technical failure mechanism or repair procedure.

3. What system is affected?

On-Board Charger Controller (OBCC) module and Level 3 DC fast-charging function.

4. How serious is this code?

Not yet established by verified evidence.

5. Symptoms you may notice

  • The high-voltage battery will not charge using a Level 3 DC fast-charging station/EVSE.
  • An illuminated powertrain malfunction (wrench) indicator may be present.
  • OBCC-module DTCs may include P1A3C, U3000:16, U3000:64, U3000:04, and/or U3000:45.

6. Possible causes

  • Not yet established by verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

The verified evidence states that the HV battery may not charge using a Level 3 DC fast-charging station/EVSE. Charging capability by other methods is not established by the supplied evidence.

9. What you can safely do

  • If this condition occurs, arrange diagnosis through a Ford dealer or qualified service facility.
  • Do not attempt high-voltage system repairs yourself.

10. Step-by-step troubleshooting

  1. Confirm whether the vehicle is a 2021–2022 Mustang Mach-E base model (non-GT) built on or before July 25, 2022.
  2. Have a service facility check the OBCC module for the DTCs identified in Ford TSB 22-2496.
  3. Document whether the concern occurs while attempting Level 3 DC fast charging.

11. When to contact service

Contact a Ford dealer or qualified service facility and reference Ford TSB 22-2496 and OBCC DTC U3000:64.

12. What the service center may check

  • Verify model, model year, trim, build-date criteria, and market applicability.
  • Check the OBCC module for P1A3C, U3000:16, U3000:64, U3000:04, and/or U3000:45.
  • Confirm the reported inability to charge at a Level 3 DC fast-charging station/EVSE.

13. Possible repair or resolution

  • The supplied verified evidence does not provide a repair procedure or confirmed resolution.

14. Affected vehicles

15. Related TSBs / service bulletins

  • Ford TSB 22-2496, published December 20, 2022, applies to 2021–2022 Mustang Mach-E base model (non-GT) vehicles built on or before July 25, 2022, subject to the conditions stated in the bulletin.
  • The bulletin states warranty eligibility under New Vehicle Limited Warranty, Service Part Warranty, Special Service Part, or Extended Service Plan coverage, subject to applicable limits, policies, and approvals.

16. Recall information

  • No recall information is established by the supplied verified evidence.

17. Official manufacturer information

Official source: NHTSA Manufacturer Communication PDF 10228832, Ford TSB 22-2496: https://static.nhtsa.gov/odi/tsbs/2022/MC-10228832-0001.pdf

19. Frequently asked questions

Which vehicles are identified by the supplied evidence?

US-market 2021–2022 Ford Mustang Mach-E base model (non-GT) vehicles built on or before July 25, 2022.

What charging concern is identified?

The HV battery will not charge using a Level 3 DC fast-charging station/EVSE.

Which module contains the listed DTCs?

The OBCC module.

Does the evidence confirm whether the vehicle can be driven?

No. Driving safety or drivability is not yet established by verified evidence.

20. Sources & verification

Verified
Ford U3000:64: 04 and/or U3000:45 in the OBCC module - The HV battery… | EV Diagnostics