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Ford B15E2:97

E vehicles may exhibit a Driver Monitoring Came ra Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or B15E2:97 stored in the driver status monitor ca

Common search variants: B15E297 · B15E2-97 · B15E2 97 · B15E2_97 · Search ignores case and common separators.

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact a Ford dealer or qualified service provider if the Driver Monitoring Camera Blocked message or B15E2:97 remains present after diagnosis. Ford identifies FDRS as the required diagnostic system in the cited communications.
Confidence95%

Quick answer

Ford documents B15E2:97 as a driver-monitoring-camera-related DTC that may occur with a “Driver Monitoring Camera Blocked” message on certain 2021–2022 Mustang Mach-E vehicles.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does B15E2:97 mean?

Ford documents B15E2:97 as a driver-monitoring-camera-related DTC that may occur with a “Driver Monitoring Camera Blocked” message on certain 2021–2022 Mustang Mach-E vehicles.

2. Technical explanation

Ford service communications SSM 50385 and SSM 50497 state that the DTC may be stored in the Driver Status Monitor Camera Module (CMR). The documented condition can include B115E:97, B15E1:97, and/or B15E2:97. Ford’s documented corrective process uses Ford Diagnosis and Repair System (FDRS), with the steering wheel centered so the driver status monitor camera is visible, followed by DTC clearing and an ignition cycle. The supplied evidence is truncated before any further procedure details.

3. What system is affected?

Driver Status Monitor Camera Module (CMR) / driver monitoring camera.

4. How serious is this code?

Not yet established by verified evidence.

5. Symptoms you may notice

  • “Driver Monitoring Camera Blocked” message.
  • B15E2:97 may be stored in the Driver Status Monitor Camera Module (CMR).
  • B115E:97 and B15E1:97 may also be stored with this condition.

6. Possible causes

  • The verified evidence identifies a driver monitoring camera blockage condition/message but does not establish a specific underlying physical cause.
  • Ford’s communication instructs that the steering wheel be centered so the driver status monitor camera is visible.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • If the message is present, arrange diagnosis by a Ford dealer or qualified service provider using FDRS.
  • Do not attempt module programming or other diagnostic procedures without appropriate Ford service equipment and training.

10. Step-by-step troubleshooting

  1. Verified Ford procedure: place the steering wheel in the center position so the driver status monitor camera is visible.
  2. Verified Ford procedure: connect FDRS and clear the DTCs.
  3. Verified Ford procedure: turn the ignition off, wait 10 seconds, then turn the ignition on and wait 1 minute.
  4. Further troubleshooting steps are not established by the supplied verified evidence.

11. When to contact service

Contact a Ford dealer or qualified service provider if the Driver Monitoring Camera Blocked message or B15E2:97 remains present after diagnosis. Ford identifies FDRS as the required diagnostic system in the cited communications.

12. What the service center may check

  • Confirm whether B15E2:97, B115E:97, and/or B15E1:97 are stored in the Driver Status Monitor Camera Module (CMR).
  • Center the steering wheel so the driver status monitor camera is visible, as specified by Ford.
  • Use FDRS to clear DTCs and perform the documented ignition-off/ignition-on sequence.
  • Any additional checks are not yet established by verified evidence.

13. Possible repair or resolution

  • Ford’s documented resolution is to center the steering wheel so the camera is visible, use FDRS to clear the DTCs, turn ignition off for 10 seconds, then turn ignition on and wait 1 minute.
  • Whether further repair is required is not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • SSM 50385: 2021 Mustang Mach-E — Driver Monitoring Camera Blockage Message And/Or DTCs B115E:97, B15E1:97, B15E2:97. Published January 11, 2022. NHTSA manufacturer communication 10207055.
  • SSM 50497: 2021–2022 Mustang Mach-E — Driver Monitoring Camera Blockage Message And/Or DTCs B115E:97, B15E1:97, B15E2:97. Published February 16, 2022. NHTSA manufacturer communication 10208145.

16. Recall information

  • No recall information was supplied in the verified evidence.

17. Official manufacturer information

Official NHTSA-hosted Ford communications: SSM 50385, https://static.nhtsa.gov/odi/tsbs/2022/MC-10207055-0001.pdf; SSM 50497, https://static.nhtsa.gov/odi/tsbs/2022/MC-10208145-0001.pdf.

19. Frequently asked questions

What does B15E2:97 mean on a Mustang Mach-E?

The supplied Ford communications associate B15E2:97 with a Driver Monitoring Camera Blocked message and storage of the DTC in the Driver Status Monitor Camera Module (CMR).

Which vehicles are covered by the supplied evidence?

The evidence supports applicability to U.S. 2021 Mustang Mach-E vehicles and, under SSM 50497, U.S. 2021–2022 Mustang Mach-E vehicles.

Can I drive with B15E2:97?

Not yet established by verified evidence.

What is Ford’s documented service process?

Ford specifies centering the steering wheel so the camera is visible, connecting FDRS to clear DTCs, switching ignition off for 10 seconds, then switching ignition on and waiting 1 minute.

20. Sources & verification

Verified
Ford B15E2:97: E vehicles may exhibit a Driver Monitoring Came ra… | EV Diagnostics