EV Diagnostics
Verified EV diagnostic knowledge page

Chrysler P0E15

EV Battery Pack Coolant Heater A Control Performance). When this DTC is set, the P lug-In Hybrid portion of the powertrain will be inoperative. HOW DO I RESOLVE THIS CUSTOMER SATIS

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact an authorized Chrysler dealer for diagnosis and VIN-specific campaign eligibility. The verified Z76 notice states that applicable repairs are performed at no charge.
Confidence95%

Quick answer

P0E15 is identified in the verified Chrysler evidence as “Hybrid-EV Battery Pack Coolant Heater A Control Performance.” For certain US 2021–2022 Chrysler Pacifica vehicles, official communications report that the MIL may illuminate and EV mode may be unavailable. A 2022 customer-satisfaction notice states that, on certain 2021 Pacifica PHEV vehicles, the Hybrid Control Processor (HCP) may erroneously set P0E15; when set, the plug-in-hybrid portion of the powertrain is inoperative.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

Video guides

Watch Videos

Relevant videos play here without leaving this diagnostic page.

No sufficiently relevant embeddable video has been accepted for this diagnostic yet.

Videos are supporting material and never override OEM or regulator evidence.

1. What does P0E15 mean?

P0E15 is identified in the verified Chrysler evidence as “Hybrid-EV Battery Pack Coolant Heater A Control Performance.” For certain US 2021–2022 Chrysler Pacifica vehicles, official communications report that the MIL may illuminate and EV mode may be unavailable. A 2022 customer-satisfaction notice states that, on certain 2021 Pacifica PHEV vehicles, the Hybrid Control Processor (HCP) may erroneously set P0E15; when set, the plug-in-hybrid portion of the powertrain is inoperative.

2. Technical explanation

The verified evidence identifies P0E15 as a performance-related diagnostic trouble code for Hybrid-EV Battery Pack Coolant Heater A control. Chrysler/NHTSA manufacturer communications associate the code with MIL illumination and an EV-mode concern. The verified customer-satisfaction notification Z76 specifically says the HCP may erroneously set P0E15 on certain 2021 Chrysler Pacifica PHEV vehicles. It states that the plug-in-hybrid portion of the powertrain will be inoperative when this DTC is set.

3. What system is affected?

Hybrid-EV Battery Pack Coolant Heater A control; on the Z76 population, the Hybrid Control Processor (HCP) is identified as potentially setting the code erroneously.

4. How serious is this code?

Not yet established by verified evidence. The evidence does establish that the plug-in-hybrid portion of the powertrain can be inoperative when P0E15 is set.

5. Symptoms you may notice

  • Malfunction Indicator Lamp (MIL) illumination.
  • EV mode may be unavailable.
  • For the Z76 customer-satisfaction-notification condition, the plug-in-hybrid portion of the powertrain is inoperative when P0E15 is set.

6. Possible causes

  • For certain 2021 Chrysler Pacifica PHEV vehicles covered by customer satisfaction notification Z76, the HCP may erroneously set P0E15.
  • Other causes are not yet established by verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • Arrange diagnosis with an authorized Chrysler dealer or qualified service facility.
  • Provide the stored code P0E15 and describe any MIL illumination or loss of EV mode.
  • Check the vehicle’s VIN with a Chrysler dealer to determine whether customer satisfaction notification Z76 applies.

10. Step-by-step troubleshooting

  1. Verified evidence does not provide a safe owner-performed diagnostic procedure.
  2. A dealer should determine whether the vehicle falls within the applicable Chrysler service population and follow the applicable manufacturer procedure.

11. When to contact service

Contact an authorized Chrysler dealer for diagnosis and VIN-specific campaign eligibility. The verified Z76 notice states that applicable repairs are performed at no charge.

12. What the service center may check

  • Confirm P0E15 is present.
  • Confirm vehicle applicability by VIN.
  • For applicable Z76 vehicles, address the condition using the manufacturer-directed control-module reprogramming procedure.

13. Possible repair or resolution

  • For certain 2021 Chrysler Pacifica PHEV vehicles under customer satisfaction notification Z76, FCA US states that the repair is reprogramming of the HCP and Auxiliary Hybrid Control Processor. The notice states this is performed free of charge for applicable vehicles.
  • Whether this resolution applies to a particular vehicle must be confirmed by VIN.

14. Affected vehicles

15. Related TSBs / service bulletins

  • NHTSA Manufacturer Communication 10212376, 0804222, published March 2, 2022: identifies P0E15 and reports MIL illumination and possible EV-mode unavailability.
  • NHTSA Manufacturer Communication 10220773, 0804222, published March 2, 2022: identifies P0E15 and reports MIL illumination and possible EV-mode unavailability.
  • NHTSA Manufacturer Communication 10223155, 0804222, published March 2, 2022: identifies P0E15 and reports MIL illumination and possible EV-mode unavailability.
  • NHTSA Manufacturer Communication 10229117, 0804222, published March 2, 2022: identifies P0E15 and reports MIL illumination and possible EV-mode unavailability.
  • NHTSA Manufacturer Communication 10230439, customer satisfaction notification Z76, published November 1, 2022: certain 2021 Chrysler Pacifica PHEV vehicles may have an HCP that erroneously sets P0E15; the stated remedy is reprogramming of the HCP and Auxiliary Hybrid Control Processor.

16. Recall information

  • No recall is established by the supplied verified evidence. The supplied campaign evidence is a customer satisfaction notification, Z76.

17. Official manufacturer information

Verified applicability is Chrysler Pacifica, US market, model years 2021 and 2022. Official NHTSA-hosted manufacturer communications are provided in the supplied evidence, including customer satisfaction notification Z76: https://static.nhtsa.gov/odi/tsbs/2022/MC-10230439-9999.pdf

19. Frequently asked questions

What does P0E15 mean?

The verified Chrysler evidence identifies P0E15 as “Hybrid-EV Battery Pack Coolant Heater A Control Performance.”

Can P0E15 disable EV driving?

Yes. The supplied official manufacturer communications state that EV mode may be unavailable. The Z76 notice further states that the plug-in-hybrid portion of the powertrain is inoperative when this DTC is set.

Is there an official Chrysler repair?

For certain 2021 Chrysler Pacifica PHEV vehicles covered by Z76, FCA US states the remedy is reprogramming the HCP and Auxiliary Hybrid Control Processor at no charge.

Does Z76 apply to every Pacifica with P0E15?

Not yet established by verified evidence. Z76 applies to certain 2021 Chrysler Pacifica PHEV vehicles; VIN confirmation is required.

20. Sources & verification

ReferenceVerified
Chrysler P0E15: EV Battery Pack Coolant Heater A Control Performance).… | EV Diagnostics