Ford B108E:12
87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further re
Common search variants: B108E12 · B108E-12 · B108E 12 · B108E_12 · Search ignores case and common separators.
Quick answer
Ford SSM 46048 documents B108E:12 in the APIM on certain 2016–2017 Ford vehicles equipped with SYNC 3. If there are no other customer-reported symptoms, Ford instructs technicians to clear the DTCs and retest. If the code does not return, no further repair should be attempted.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does B108E:12 mean?
Ford SSM 46048 documents B108E:12 in the APIM on certain 2016–2017 Ford vehicles equipped with SYNC 3. If there are no other customer-reported symptoms, Ford instructs technicians to clear the DTCs and retest. If the code does not return, no further repair should be attempted.
2. Technical explanation
Verified evidence identifies B108E:12 as a DTC that may be present in the APIM (Accessory Protocol Interface Module) on certain SYNC 3-equipped Ford vehicles. The supplied Ford/NHTSA communication also names U3000:04 and U1A00:87 as DTCs that may be present in this situation. The communication does not provide a component-level fault definition for B108E:12, nor does it establish a specific failed part or root cause.
3. What system is affected?
APIM (Accessory Protocol Interface Module) / SYNC 3, based on Ford SSM 46048.
4. How serious is this code?
Not yet established by verified evidence. The supplied service communication provides a clear-and-retest path when there are no other customer-reported symptoms.
5. Symptoms you may notice
- B108E:12 may be stored in the APIM.
- The verified communication specifically addresses cases with no other customer-reported symptoms.
- Any additional vehicle or SYNC symptoms are not specified by the supplied evidence.
6. Possible causes
- Not yet established by verified evidence. Ford SSM 46048 does not identify a root cause or failed component for B108E:12.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
Not yet established by verified evidence.
9. What you can safely do
- If no other symptoms are reported, have the DTC cleared and the vehicle retested as described in Ford SSM 46048.
- If the DTC does not return after clearing and retesting, the communication states that no further repairs should be attempted.
- If the DTC returns as a current fault or other symptoms are reported, arrange diagnosis using the applicable Workshop Manual guidance.
10. Step-by-step troubleshooting
- Verify whether B108E:12 is present in the APIM.
- Determine whether the customer reports any other symptoms.
- When no other symptoms are reported, clear the DTCs and retest.
- If the DTC does not return, do not attempt further repairs according to SSM 46048.
- If one or more listed DTCs return as current faults and/or other symptoms are reported, refer to Workshop Manual Section 4, as directed by Ford.
11. When to contact service
Contact a Ford dealer or qualified service provider if B108E:12 returns as a current fault or if other symptoms are present. The supplied communication directs technicians to Workshop Manual Section 4 in those circumstances.
12. What the service center may check
- Scan the APIM for B108E:12.
- Check whether U3000:04 and/or U1A00:87 are also present.
- Document whether the customer reports symptoms beyond the stored DTCs.
- Clear the DTCs and retest when no other symptoms are reported.
- Determine whether any DTC returns as a current fault.
13. Possible repair or resolution
- If no other symptoms are reported and the DTCs do not return after clearing and retesting, Ford SSM 46048 states that no further repairs should be attempted.
- If a DTC returns as a current fault and/or other symptoms are reported, follow Workshop Manual Section 4. Further repair details are not established by the supplied verified evidence.
14. Affected vehicles
- Ford C-MAX · 2016–2017 · US
- Ford Focus · 2016–2017 · US
- Ford Fusion · 2016–2017 · US
15. Related TSBs / service bulletins
- Ford SSM 46048, published September 2, 2016: Some 2016–2017 Ford and Lincoln vehicles equipped with SYNC 3 may have U3000:04, B108E:12, and/or U1A00:87 stored in the APIM. With no other reported symptoms, clear and retest; if the DTCs do not return, do not attempt further repairs. Source: NHTSA Manufacturer Communication PDF 10109054 (https://static.nhtsa.gov/odi/tsbs/2016/MC-10109054-9999.pdf).
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
Official source: NHTSA Manufacturer Communication PDF 10109054, Ford SSM 46048, published September 2, 2016. https://static.nhtsa.gov/odi/tsbs/2016/MC-10109054-9999.pdf
19. Frequently asked questions
What does Ford recommend if B108E:12 is present but there are no other symptoms?
Ford SSM 46048 says to clear the DTCs and retest. If the DTCs do not return, no further repairs should be attempted.
What if B108E:12 returns after it is cleared?
If one or more DTCs return as current faults, Ford directs technicians to refer to Workshop Manual Section 4.
Does B108E:12 prove that an APIM or SYNC component must be replaced?
No. The supplied verified communication does not direct replacement of a component. It specifically says not to attempt further repairs if the DTCs do not return after clearing and retesting.
Which vehicles are covered by the supplied applicability data?
The supplied applicability data identifies US-market 2016–2017 Ford C-MAX, Focus, and Fusion vehicles. The service communication more broadly refers to certain 2016–2017 Ford and Lincoln vehicles equipped with SYNC 3.