Ford B15E1:97
97 Some 2021 Mustang Mach-E vehicles may exhibit a Driver Monitoring Came ra Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or B15E2:97 stored in th
Common search variants: B15E197 · B15E1-97 · B15E1 97 · B15E1_97 · Search ignores case and common separators.
Quick answer
B15E1:97 is documented by Ford for certain 2021–2022 Mustang Mach-E vehicles in the U.S. in connection with a Driver Monitoring Camera Blocked message. The code may be stored in the driver status monitor camera module (CMR).
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does B15E1:97 mean?
B15E1:97 is documented by Ford for certain 2021–2022 Mustang Mach-E vehicles in the U.S. in connection with a Driver Monitoring Camera Blocked message. The code may be stored in the driver status monitor camera module (CMR).
2. Technical explanation
Ford Special Service Messages (SSM) 50385 and 50497 state that affected Mustang Mach-E vehicles may display a Driver Monitoring Camera Blocked message and/or store B115E:97, B15E1:97, and/or B15E2:97 in the driver status monitor camera module (CMR). Ford’s documented correction begins with positioning the steering wheel at center so the driver-status-monitor camera is visible, then using Ford Diagnosis and Repair System (FDRS) to clear the DTCs, cycling the ignition off for 10 seconds, and turning it back on. The supplied evidence does not establish a component failure or a high-voltage-system fault.
3. What system is affected?
Driver status monitor camera module (CMR) / driver-monitoring camera system.
4. How serious is this code?
Not yet established by verified evidence.
5. Symptoms you may notice
- A Driver Monitoring Camera Blocked message may be displayed.
- DTC B15E1:97 may be stored in the driver status monitor camera module (CMR).
6. Possible causes
- The verified Ford communications associate this condition with the driver-monitoring camera not being visible when the steering wheel is not centered. No further root cause is established by the supplied evidence.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
Not yet established by verified evidence.
9. What you can safely do
- If the message appears, avoid obstructing the driver-monitoring camera.
- If service is needed, use a qualified Ford service provider with access to Ford Diagnosis and Repair System (FDRS).
10. Step-by-step troubleshooting
- Ford’s documented service procedure is to place the steering wheel in the center position so the driver status monitor camera is visible.
- A technician then connects FDRS and clears the DTCs.
- Ford instructs turning the ignition off, waiting 10 seconds, and turning the ignition on again.
11. When to contact service
Contact a Ford dealer or qualified Ford service provider if the message or DTC returns after the documented procedure, or if diagnosis with FDRS is required.
12. What the service center may check
- Confirm whether a Driver Monitoring Camera Blocked message is present.
- Check whether B115E:97, B15E1:97, and/or B15E2:97 are stored in the CMR.
- Confirm the steering wheel is centered and the driver-status-monitor camera is visible.
- Use FDRS to clear applicable DTCs and perform the specified ignition cycle.
13. Possible repair or resolution
- Ford SSM 50385 and SSM 50497 describe a correction involving steering-wheel centering, making the camera visible, clearing DTCs with FDRS, and cycling the ignition. The supplied evidence does not establish replacement of any component.
14. Affected vehicles
- Ford Mustang Mach-E · 2021–2022 · US
- Ford Mustang Mach-E · 2021 · US
15. Related TSBs / service bulletins
- Ford SSM 50385, published January 11, 2022: 2021 Mustang Mach-E — Driver Monitoring Camera Blockage Message and/or B115E:97, B15E1:97, B15E2:97.
- Ford SSM 50497, published February 16, 2022: 2021–2022 Mustang Mach-E — Driver Monitoring Camera Blockage Message and/or B115E:97, B15E1:97, B15E2:97.
- Official NHTSA-hosted document: https://static.nhtsa.gov/odi/tsbs/2022/MC-10207055-0001.pdf
- Official NHTSA-hosted document: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208145-0001.pdf
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
The verified information is from Ford manufacturer communications hosted by NHTSA. Applicability supplied for this record includes U.S. 2021 Mustang Mach-E and U.S. 2021–2022 Mustang Mach-E vehicles.
19. Frequently asked questions
What does B15E1:97 mean on a Mustang Mach-E?
Ford communications associate B15E1:97 with a Driver Monitoring Camera Blocked message and storage of the code in the driver status monitor camera module (CMR).
Which vehicles are covered by the verified Ford communications?
The supplied applicability identifies U.S. 2021 Mustang Mach-E and U.S. 2021–2022 Mustang Mach-E vehicles. SSM 50385 addresses 2021 vehicles; SSM 50497 addresses 2021–2022 vehicles.
Does B15E1:97 indicate a high-voltage battery or charging fault?
The supplied evidence identifies the driver status monitor camera module and does not establish a high-voltage battery or charging-system fault.
What is Ford’s documented correction?
Ford specifies centering the steering wheel so the camera is visible, clearing DTCs with FDRS, switching the ignition off for 10 seconds, and switching it back on.