Ford U0565
86 stored in the IPMA • DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR. Action: For vehicles that meet al
Quick answer
For certain U.S. Ford Mustang Mach-E vehicles, U0565:86 stored in the Image Processing Module A (IPMA), together with U2018:51 in the Camera Module–Rear (CMR) and no U3000:49 in the CMR, is documented in Ford service communications as a condition that may be caused by CMR software. The associated reported condition is inoperative BlueCruise and lane centering.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does U0565 mean?
For certain U.S. Ford Mustang Mach-E vehicles, U0565:86 stored in the Image Processing Module A (IPMA), together with U2018:51 in the Camera Module–Rear (CMR) and no U3000:49 in the CMR, is documented in Ford service communications as a condition that may be caused by CMR software. The associated reported condition is inoperative BlueCruise and lane centering.
2. Technical explanation
The supplied verified evidence does not establish a general standalone definition for U0565. It establishes a specific diagnostic pattern: U0565:86 stored in the IPMA, U2018:51 stored in the CMR, and U3000:49 not stored in the CMR. Ford communications state that this pattern may be due to the software level/software in the CMR.
3. What system is affected?
BlueCruise and lane-centering functions; the documented modules are the Image Processing Module A (IPMA) and Camera Module–Rear (CMR).
4. How serious is this code?
Not yet established by verified evidence.
5. Symptoms you may notice
- BlueCruise may be inoperative.
- Lane centering may be inoperative.
- The documented DTC pattern includes U0565:86 in the IPMA and U2018:51 in the CMR.
- The applicable Ford communications specify that U3000:49 is not stored in the CMR.
6. Possible causes
- Ford service communications state that the condition may be due to the CMR software level/software.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
Not yet established by verified evidence.
9. What you can safely do
- Arrange diagnosis through a Ford dealer or qualified service facility if BlueCruise or lane centering is inoperative and the documented DTC pattern is present.
- Do not rely on BlueCruise or lane centering while those functions are inoperative.
10. Step-by-step troubleshooting
- Verify whether U0565:86 is stored in the IPMA.
- Verify whether U2018:51 is stored in the CMR.
- Verify whether U3000:49 is absent from the CMR.
- Have the CMR software level evaluated using Ford service information.
11. When to contact service
Contact a Ford dealer or qualified service facility. Provide the stored DTCs, including whether U0565:86 is in the IPMA, U2018:51 is in the CMR, and U3000:49 is absent from the CMR.
12. What the service center may check
- Confirm inoperative BlueCruise and lane centering, if present.
- Check the IPMA for DTC U0565:86.
- Check the CMR for DTC U2018:51.
- Confirm whether DTC U3000:49 is not stored in the CMR.
- Evaluate the CMR software level in accordance with applicable Ford service information.
13. Possible repair or resolution
- The verified Ford communications identify CMR software as a possible cause and direct service action through the applicable Ford procedure. The exact repair procedure is not established by the supplied evidence.
14. Affected vehicles
- Ford Mustang Mach-E · 2021–2024 · US
- Ford Mustang Mach-E · 2022–2023 · US
15. Related TSBs / service bulletins
- TSB 25-2512, NHTSA Manufacturer Communication 11024522, published October 24, 2025.
- TSB 25-2104, NHTSA Manufacturer Communication 11016076, published March 19, 2025.
- TSB 24-2251, NHTSA Manufacturer Communication 11006769, published August 22, 2024.
- TSB 24-2087, NHTSA Manufacturer Communication 10252665, published March 25, 2024.
- TSB 24-2062, NHTSA Manufacturer Communication 10252543, published March 7, 2024.
- SSM 52350, NHTSA Manufacturer Communication 10252622, published March 12, 2024.
- SSM 52214, NHTSA Manufacturer Communication 10249770, published January 26, 2024.
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
Verified NHTSA-hosted Ford manufacturer communications document this concern for U.S. Ford Mustang Mach-E applicability supplied as model years 2021–2024 and 2022–2023. Applicability of a particular communication to an individual vehicle is not established by the supplied evidence.
- NHTSA: NHTSA Manufacturer Communication 10249770: SSM 52214 · official_tsb
- NHTSA: NHTSA Manufacturer Communication 10252543: TSB 24-2062 · official_tsb
- NHTSA: NHTSA Manufacturer Communication 10252622: SSM 52350 · official_tsb
- NHTSA: NHTSA Manufacturer Communication 10252665: TSB 24-2087 · official_tsb
- NHTSA: NHTSA Manufacturer Communication 11006769: TSB 24-2251 · official_tsb
- NHTSA: NHTSA Manufacturer Communication 11024522: TSB 25-2512 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 11016076: TSB 25-2104 · official_tsb
19. Frequently asked questions
What condition is documented with U0565:86?
The supplied Ford communications document inoperative BlueCruise and lane centering when U0565:86 is stored in the IPMA, U2018:51 is stored in the CMR, and U3000:49 is not stored in the CMR.
What does Ford identify as a possible cause?
Ford communications state that the condition may be due to the CMR software level/software.
Does this evidence say the vehicle is unsafe to drive?
No drive-safety determination is established by the supplied verified evidence.
Does this evidence say charging is affected?
No charging impact is established by the supplied verified evidence.
20. Sources & verification
- NHTSA: NHTSA Manufacturer Communication 10249770: SSM 52214 · 2024
- NHTSA: NHTSA Manufacturer Communication 10252543: TSB 24-2062 · 2024
- NHTSA: NHTSA Manufacturer Communication 10252622: SSM 52350 · 2024
- NHTSA: NHTSA Manufacturer Communication 10252665: TSB 24-2087 · 2024
- NHTSA: NHTSA Manufacturer Communication 11006769: TSB 24-2251 · 2024
- NHTSA: NHTSA Manufacturer Communication 11024522: TSB 25-2512 · 2025
- NHTSA: NHTSA Manufacturer Communication PDF 11016076: TSB 25-2104 · 2025