Verified EV diagnostic knowledge page

Ford U0565

86 stored in the IPMA • DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR. Action: For vehicles that meet al

DriveNot yet established by verified evidence.
ChargeNot yet established by verified evidence.
ServiceContact a Ford dealer or qualified service facility. Provide the stored DTCs, including whether U0565:86 is in the IPMA, U2018:51 is in the CMR, and U3000:49 is absent from the CMR.
Confidence95%

Quick answer

For certain U.S. Ford Mustang Mach-E vehicles, U0565:86 stored in the Image Processing Module A (IPMA), together with U2018:51 in the Camera Module–Rear (CMR) and no U3000:49 in the CMR, is documented in Ford service communications as a condition that may be caused by CMR software. The associated reported condition is inoperative BlueCruise and lane centering.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does U0565 mean?

For certain U.S. Ford Mustang Mach-E vehicles, U0565:86 stored in the Image Processing Module A (IPMA), together with U2018:51 in the Camera Module–Rear (CMR) and no U3000:49 in the CMR, is documented in Ford service communications as a condition that may be caused by CMR software. The associated reported condition is inoperative BlueCruise and lane centering.

2. Technical explanation

The supplied verified evidence does not establish a general standalone definition for U0565. It establishes a specific diagnostic pattern: U0565:86 stored in the IPMA, U2018:51 stored in the CMR, and U3000:49 not stored in the CMR. Ford communications state that this pattern may be due to the software level/software in the CMR.

3. What system is affected?

BlueCruise and lane-centering functions; the documented modules are the Image Processing Module A (IPMA) and Camera Module–Rear (CMR).

4. How serious is this code?

Not yet established by verified evidence.

5. Symptoms you may notice

  • BlueCruise may be inoperative.
  • Lane centering may be inoperative.
  • The documented DTC pattern includes U0565:86 in the IPMA and U2018:51 in the CMR.
  • The applicable Ford communications specify that U3000:49 is not stored in the CMR.

6. Possible causes

  • Ford service communications state that the condition may be due to the CMR software level/software.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

  • Arrange diagnosis through a Ford dealer or qualified service facility if BlueCruise or lane centering is inoperative and the documented DTC pattern is present.
  • Do not rely on BlueCruise or lane centering while those functions are inoperative.

10. Step-by-step troubleshooting

  1. Verify whether U0565:86 is stored in the IPMA.
  2. Verify whether U2018:51 is stored in the CMR.
  3. Verify whether U3000:49 is absent from the CMR.
  4. Have the CMR software level evaluated using Ford service information.

11. When to contact service

Contact a Ford dealer or qualified service facility. Provide the stored DTCs, including whether U0565:86 is in the IPMA, U2018:51 is in the CMR, and U3000:49 is absent from the CMR.

12. What the service center may check

  • Confirm inoperative BlueCruise and lane centering, if present.
  • Check the IPMA for DTC U0565:86.
  • Check the CMR for DTC U2018:51.
  • Confirm whether DTC U3000:49 is not stored in the CMR.
  • Evaluate the CMR software level in accordance with applicable Ford service information.

13. Possible repair or resolution

  • The verified Ford communications identify CMR software as a possible cause and direct service action through the applicable Ford procedure. The exact repair procedure is not established by the supplied evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • TSB 25-2512, NHTSA Manufacturer Communication 11024522, published October 24, 2025.
  • TSB 25-2104, NHTSA Manufacturer Communication 11016076, published March 19, 2025.
  • TSB 24-2251, NHTSA Manufacturer Communication 11006769, published August 22, 2024.
  • TSB 24-2087, NHTSA Manufacturer Communication 10252665, published March 25, 2024.
  • TSB 24-2062, NHTSA Manufacturer Communication 10252543, published March 7, 2024.
  • SSM 52350, NHTSA Manufacturer Communication 10252622, published March 12, 2024.
  • SSM 52214, NHTSA Manufacturer Communication 10249770, published January 26, 2024.

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Verified NHTSA-hosted Ford manufacturer communications document this concern for U.S. Ford Mustang Mach-E applicability supplied as model years 2021–2024 and 2022–2023. Applicability of a particular communication to an individual vehicle is not established by the supplied evidence.

19. Frequently asked questions

What condition is documented with U0565:86?

The supplied Ford communications document inoperative BlueCruise and lane centering when U0565:86 is stored in the IPMA, U2018:51 is stored in the CMR, and U3000:49 is not stored in the CMR.

What does Ford identify as a possible cause?

Ford communications state that the condition may be due to the CMR software level/software.

Does this evidence say the vehicle is unsafe to drive?

No drive-safety determination is established by the supplied verified evidence.

Does this evidence say charging is affected?

No charging impact is established by the supplied verified evidence.

20. Sources & verification

ReferenceVerified
Ford U0565: 86 stored in the IPMA • DTC U3000:49 is not stored in the… | EV Diagnostics