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Porsche Chassis failure. Continued driving is possible. Please contact dealer

Chassis failure. Continued driving is possible. Please contact dealer

DriveFor the specific false-message event in Porsche bulletin 2111, Porsche states that customers did not need to contact or visit the dealership. General driving suitability for this warning outside that verified scenario is not yet established by verified evidence.

ChargeNot yet established by verified evidence.

ServicePorsche bulletin 2111 states that customers did not need to contact or visit a dealership for the specific false-message condition caused by the May 3, 2021 backend issue. Whether service is needed for the same warning under other circumstances is not yet established by verified evidence.

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Quick answer

For certain 2020–2021 US Porsche Taycan vehicles, this warning can be a false message linked to a Porsche Connect backend issue on May 3, 2021 when the Gateway control-unit software version is 2591. Porsche’s cited communication states that customers did not need to contact or visit the dealer for that specific event.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does Chassis failure. Continued driving is possible. Please contact dealer mean?

2. Technical explanation

NHTSA Manufacturer Communication 10194758, Porsche Advanced Technical Information bulletin 2111, states that a Porsche Connect backend issue occurred on May 3, 2021 and could cause control-unit communication failures. Affected vehicles may display “Chassis failure. Continued driving is possible. Please contact dealer.” A vehicle scan or analysis log may show multiple control units with U112100: “Data Bus – Missing Message.” Porsche identifies this as a false error message for the specific backend-related condition described.

3. What system is affected?

Chassis warning display and inter-control-unit data-bus communication. The cited bulletin specifically references the Gateway control unit and software version 2591.

4. How serious is this code?

Not yet established by verified evidence beyond Porsche’s description of this specific message as a false error caused by a backend issue.

5. Symptoms you may notice

Instrument-cluster message: “Chassis failure. Continued driving is possible. Please contact dealer.”
Multiple control units may store U112100 — Data Bus – Missing Message.

6. Possible causes

For the verified bulletin scenario: a Porsche Connect backend issue occurring on May 3, 2021, which may cause control-unit communication failures.
Gateway control-unit software version 2591 is identified in the bulletin as part of the affected scenario.
Any other cause is not yet established by verified evidence.

7. Can I still drive the vehicle?

For the specific false-message event in Porsche bulletin 2111, Porsche states that customers did not need to contact or visit the dealership. General driving suitability for this warning outside that verified scenario is not yet established by verified evidence.

8. Can I charge the vehicle?

Not yet established by verified evidence.

9. What you can safely do

Confirm whether the vehicle is a 2020–2021 Porsche Taycan in the US.
If this warning occurred in the context of the May 3, 2021 Porsche Connect backend event and the vehicle matches the bulletin conditions, the cited Porsche communication describes it as a false error.
Do not attempt high-voltage or control-unit repairs yourself.

10. Step-by-step troubleshooting

A dealer-level control-unit scan or vehicle analysis log can identify whether multiple control units store U112100 — Data Bus – Missing Message.
Verification of Gateway control-unit software version 2591 is relevant to the specific bulletin scenario.
Further troubleshooting steps are not yet established by verified evidence.

11. When to contact service

Porsche bulletin 2111 states that customers did not need to contact or visit a dealership for the specific false-message condition caused by the May 3, 2021 backend issue. Whether service is needed for the same warning under other circumstances is not yet established by verified evidence.

12. What the service center may check

Perform a control-unit scan or review a vehicle analysis log for multiple U112100 entries.
Check whether the vehicle has Gateway control-unit software version 2591.
Determine whether the warning corresponds to the backend-related event described in Porsche bulletin 2111.

13. Possible repair or resolution

For the verified May 3, 2021 backend-related false-message scenario, Porsche states that customers did not need to contact or visit the dealership.
A repair procedure or resolution for other occurrences is not yet established by verified evidence.

14. Affected vehicles

Porsche Taycan · 2020–2021 · US

15. Related TSBs / service bulletins

Porsche Advanced Technical Information bulletin 2111 / NHTSA Manufacturer Communication 10194758, published May 7, 2021. It applies to certain 2020–2021 US Porsche Taycan vehicles and addresses false chassis-warning messages associated with a Porsche Connect backend issue on May 3, 2021.

16. Recall information

No recall information was supplied in the verified evidence.

17. Official manufacturer information

NHTSA Manufacturer Communication 10194758: Porsche Advanced Technical Information bulletin 2111, published May 7, 2021. https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2020-2024.zip#nhtsa_id=10194758

NHTSA: NHTSA Manufacturer Communication 10194758: No. 2111 · official_tsb

19. Frequently asked questions

What does this Taycan chassis failure message mean?

For the specific condition documented in Porsche bulletin 2111, it can be a false message caused by a Porsche Connect backend issue that affected control-unit communication on May 3, 2021.

Which vehicles are covered by the supplied evidence?

The supplied applicability evidence identifies US-market 2020–2021 Porsche Taycan vehicles.

What fault code may be present?

Porsche states that a scan or vehicle analysis log may show numerous control units storing U112100 — Data Bus – Missing Message.

Do I need to visit a dealer?

For the specific false-error scenario in bulletin 2111, Porsche states that customers did not need to contact or visit the dealership. For other instances, this is not yet established by verified evidence.

Can I charge the vehicle?