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Tesla CC_f011

Unable to charge - Wall Connector too hot Let Wall Connector cool and try again

Common search variants: CCf011 · CC-f011 · CC f011 · Search ignores case and common separators.

DriveNot yet established by verified evidence.
ChargeNo while CC_f011 is active and the Wall Connector over-temperature protection is latched off. After the Wall Connector cools, Tesla documentation instructs the user to try charging again.
ServiceService is required if CC_f011 persists in normal ambient temperatures below 100°F (38°C). Tesla documentation states that, if the issue persists, the Wall Connector requires service; refer to the Wall Connector installation guide.
Confidence95%

Quick answer

CC_f011 means Tesla’s Wall Connector over-temperature protection has latched off, so charging is unavailable until the Wall Connector cools. Ensure it is not covered and that no heat source is nearby, then try charging again after it cools. If the alert persists in normal ambient temperatures below 100°F (38°C), service is required.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does CC_f011 mean?

CC_f011 means Tesla’s Wall Connector over-temperature protection has latched off, so charging is unavailable until the Wall Connector cools. Ensure it is not covered and that no heat source is nearby, then try charging again after it cools. If the alert persists in normal ambient temperatures below 100°F (38°C), service is required.

2. Technical explanation

Verified Tesla owner-documentation evidence describes CC_f011 as a Wall Connector over-temperature protection (latchoff) alert. The alert concerns the Wall Connector rather than establishing a vehicle fault. The supplied evidence does not establish a specific failed component or installation defect.

3. What system is affected?

Tesla Wall Connector charging equipment; the alert prevents charging.

4. How serious is this code?

Unknown. Verified evidence establishes that charging is unavailable while the Wall Connector’s over-temperature protection is latched off, but does not assign a severity level.

5. Symptoms you may notice

  • Vehicle displays: “Unable to charge - Wall Connector too hot Let Wall Connector cool and try again.”
  • Charging is unavailable while the Wall Connector over-temperature protection is latched off.

6. Possible causes

  • The Wall Connector’s over-temperature protection has latched off.
  • The evidence instructs users to check whether the Wall Connector is covered or whether a heat source is nearby.
  • A specific underlying cause is not yet established by verified evidence.

7. Can I still drive the vehicle?

Not yet established by verified evidence.

8. Can I charge the vehicle?

No while CC_f011 is active and the Wall Connector over-temperature protection is latched off. After the Wall Connector cools, Tesla documentation instructs the user to try charging again.

9. What you can safely do

  • Allow the Wall Connector to cool.
  • Make sure the Wall Connector is not covered by anything.
  • Make sure there is no heat source nearby.
  • After it cools, try charging again by reconnecting the Wall Connector to the vehicle.
  • If the condition persists in normal ambient temperatures below 100°F (38°C), arrange service for the Wall Connector.

10. Step-by-step troubleshooting

  1. Check that the Wall Connector is uncovered.
  2. Check for a nearby heat source.
  3. Let the Wall Connector cool.
  4. Reconnect the Wall Connector to the vehicle and attempt charging again after cooling.
  5. Do not perform Wall Connector service work yourself; refer to the Wall Connector installation guide and obtain service if the condition persists.

11. When to contact service

Service is required if CC_f011 persists in normal ambient temperatures below 100°F (38°C). Tesla documentation states that, if the issue persists, the Wall Connector requires service; refer to the Wall Connector installation guide.

12. What the service center may check

  • Confirm whether the alert persists after the Wall Connector has cooled.
  • Confirm whether the Wall Connector is uncovered and away from a heat source.
  • Assess and service the Wall Connector if the alert persists, consistent with the Wall Connector installation guide. Further service checks are not established by verified evidence.

13. Possible repair or resolution

  • Allowing the Wall Connector to cool and then reconnecting it may allow charging to resume.
  • If the issue persists, the verified documentation states that the Wall Connector requires service.
  • The specific repair or component replacement is not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • NHTSA Manufacturer Communication MC-10250483 (Tesla owner documentation; published 2023-12-01): identifies CC_f011 as Wall Connector over-temperature protection (latchoff), advises checking for covering or nearby heat, and states service is required if the problem persists below 100°F (38°C). https://static.nhtsa.gov/odi/tsbs/2023/MC-10250483-9999.pdf
  • NHTSA Manufacturer Communication MC-10253660 (Tesla manufacturer communication; published 2024-03-26): states that a persistent issue requires Wall Connector service. https://static.nhtsa.gov/odi/tsbs/2024/MC-10253660-9999.pdf

16. Recall information

  • Not yet established by verified evidence.

17. Official manufacturer information

Verified official NHTSA-hosted Tesla documentation: https://static.nhtsa.gov/odi/tsbs/2023/MC-10250483-9999.pdf

19. Frequently asked questions

What does Tesla alert CC_f011 mean?

It means the Wall Connector’s over-temperature protection has latched off, and charging is unavailable until it cools.

What should I do when CC_f011 appears?

Ensure the Wall Connector is not covered and no heat source is nearby. Let it cool, then reconnect it to the vehicle and try charging again.

When is service required?

Tesla documentation says service is required if the problem persists in normal ambient temperatures below 100°F (38°C).

Is the vehicle safe to drive?

Not yet established by verified evidence.

20. Sources & verification

Verified
Show all 24 verified sources
Tesla CC_f011: Unable to charge - Wall Connector too hot Let Wall… | EV Diagnostics