Tesla UMC_a002
Unable to charge - Mobile Connector GFCI tripped Unplug charge handle from charge port and retry
Common search variants: UMCa002 · UMC-a002 · UMC a002 · Search ignores case and common separators.
Quick answer
Tesla alert UMC_a002 means charging cannot continue because the ground-fault circuit interrupter (GFCI) in the Mobile Connector has tripped. Unplug the charge handle from the vehicle charge port and retry charging.
This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.
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1. What does UMC_a002 mean?
Tesla alert UMC_a002 means charging cannot continue because the ground-fault circuit interrupter (GFCI) in the Mobile Connector has tripped. Unplug the charge handle from the vehicle charge port and retry charging.
2. Technical explanation
The Mobile Connector contains a GFCI, a protective feature comparable to the GFCI in a wall outlet. Verified Tesla owner-manual material states that this feature is designed to stop the flow of electricity when there is a problem. When UMC_a002 appears, the vehicle cannot charge using that Mobile Connector until the charge handle is unplugged and charging is retried.
3. What system is affected?
Tesla Mobile Connector charging equipment, specifically its ground-fault circuit interrupter (GFCI).
4. How serious is this code?
Not yet established by verified evidence.
5. Symptoms you may notice
- The vehicle cannot charge using the Mobile Connector.
- The vehicle displays UMC_a002: “Unable to charge - Mobile Connector GFCI tripped.”
6. Possible causes
- The Mobile Connector GFCI has tripped.
- The specific condition that caused the GFCI to trip is not yet established by verified evidence.
7. Can I still drive the vehicle?
Not yet established by verified evidence.
8. Can I charge the vehicle?
The vehicle cannot charge with the Mobile Connector while this alert is active. Whether charging is available through another charging method is not yet established by verified evidence.
9. What you can safely do
- Unplug the Mobile Connector charge handle from the vehicle charge port.
- Retry charging.
- Refer to the Mobile Connector product owner’s manual for troubleshooting of Mobile Connector status lights and charging issues.
10. Step-by-step troubleshooting
- Unplug the charge handle from the charge port and retry charging.
- Consult the Mobile Connector product owner’s manual for Mobile Connector status-light and charging-issue troubleshooting.
11. When to contact service
Not yet established by verified evidence.
12. What the service center may check
- Not yet established by verified evidence.
13. Possible repair or resolution
- Not yet established by verified evidence.
14. Affected vehicles
- Tesla Model 3 · 2013–2022 · US
- Tesla Model 3 · 2017–2023 · US
- Tesla Model 3 · 2017–2024 · US
- Tesla Model S · 2012–2020 · US
- Tesla Model S · 2013–2022 · US
- Tesla Model S · 2021–2023 · US
- Tesla Model S · 2021–2024 · US
- Tesla Model S · 2024 · US
- Tesla Model X · 2016–2020 · US
- Tesla Model X · 2021–2023 · US
- Tesla Model X · 2021–2024 · US
- Tesla Model Y · 2020–2024 · US
- Tesla Model Y · 2020–2023 · US
15. Related TSBs / service bulletins
- NHTSA Manufacturer Communication PDF 10250484 (published 2023-12-01): Tesla owner-manual material documents UMC_a002 and states that the Mobile Connector GFCI has tripped. https://static.nhtsa.gov/odi/tsbs/2023/MC-10250484-9999.pdf
- NHTSA Manufacturer Communication PDF 10253666 (published 2024-03-27): Tesla owner-manual material includes UMC_a002 and directs users to the product owner’s manual for Mobile Connector status-light and charging-issue troubleshooting. https://static.nhtsa.gov/odi/tsbs/2024/MC-10253666-9999.pdf
16. Recall information
- Not yet established by verified evidence.
17. Official manufacturer information
Verified NHTSA-hosted Tesla owner-manual communications document this alert for US-market Tesla Model 3 (2013-2024 in the supplied applicability records), Model S (2012-2024), Model X (2016-2024), and Model Y (2020-2024). Applicability records overlap by year; confirm coverage using the vehicle’s own documentation. Most recently verified: 2026-09-23.
- NHTSA: NHTSA Manufacturer Communication PDF 10238117: Manual · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10238118: Owners Manual · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10238121: Manual-5 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10238122: Manual-6 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10238123: Manual-4 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10238124: Manual-3 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10240947: Manual · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10240948: Owner's Manual-2 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10240949: Owner's Manual-1 · official_tsb
- NHTSA: NHTSA Manufacturer Communication PDF 10240952: Documentation · official_tsb
19. Frequently asked questions
What does Tesla UMC_a002 mean?
It means the vehicle cannot charge because the GFCI in the Mobile Connector has tripped.
What should I do when UMC_a002 appears?
Unplug the charge handle from the vehicle charge port and retry charging.
Why does the Mobile Connector have a GFCI?
Verified Tesla material states that, like a GFCI in a wall outlet, it is designed to stop the flow of electricity when there is a problem.
Does UMC_a002 prove which component or condition caused the trip?
No. The specific cause of the GFCI trip is not yet established by verified evidence.
20. Sources & verification
- NHTSA: NHTSA Manufacturer Communication PDF 10238117: Manual · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10238118: Owners Manual · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10238121: Manual-5 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10238122: Manual-6 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10238123: Manual-4 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10238124: Manual-3 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10240947: Manual · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10240948: Owner's Manual-2 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10240949: Owner's Manual-1 · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10240952: Documentation · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247391: DocumentationA · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247393: DocumentationC · 2023
Show all 58 verified sources
- NHTSA: NHTSA Manufacturer Communication PDF 10247395: DocumentationE · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247397: DocumentationG · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247398: DocumentationH · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247399: DocumentationI · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247832: Manual · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247833: ManualF · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247834: ManualJ · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247836: ManualL · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247837: ManualM · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247839: ManualN · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247841: ManualP · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247843: ManualR · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10247844: ManualS · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250480: Manual · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250481: ManualA · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250484: ManualD · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250485: ManualE · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250486: ManualF · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250488: ManualI · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250489: ManualM · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10250490: ManualN · 2023
- NHTSA: NHTSA Manufacturer Communication PDF 10251046: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251049: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251050: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251051: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251056: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251057: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251059: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10251061: Owners documenta · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252948: develop · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252950: developB · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252952: developD · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252953: developE · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252956: developF · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252959: developJ · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252961: terminal · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252962: terminalA · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252963: terminalB · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10252964: terminalC · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253655: Index389 · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253656: Index392 · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253657: Owners · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253659: Index355 · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253661: Index382 · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253666: Index390 · 2024
- NHTSA: NHTSA Manufacturer Communication PDF 10253669: Index393 · 2024