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Audi Air suspension: system fault

Air suspension: system fault

Common search variants: A ir suspension: system fault · Search ignores case and common separators.

DriveUnknown. The diagnostic record lists safe-to-drive status as unknown.
ChargeUnknown. The diagnostic record lists safe-to-charge status as unknown.
ServiceService requirement is unknown in the diagnostic record. Because the verified manufacturer communication describes workshop findings in the suspension control system, professional Audi service diagnosis is appropriate.
Confidence90%

Quick answer

For applicable US Audi A7, A8, Q5, and e-tron vehicles from model years 2019–2023, the instrument-cluster message “A ir suspension: system fault” is documented in an Audi manufacturer communication submitted to NHTSA. The communication describes this message as a customer-reported condition and states that one or more static DTCs may be stored in the suspension control system. Further cause, driving, charging, and repair guidance is not yet established by the verified evidence supplied.

This page separates verified manufacturer/regulator evidence from supporting material. Unsupported causes, repairs or safety conclusions are not guessed.

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1. What does Air suspension: system fault mean?

For applicable US Audi A7, A8, Q5, and e-tron vehicles from model years 2019–2023, the instrument-cluster message “A ir suspension: system fault” is documented in an Audi manufacturer communication submitted to NHTSA. The communication describes this message as a customer-reported condition and states that one or more static DTCs may be stored in the suspension control system. Further cause, driving, charging, and repair guidance is not yet established by the verified evidence supplied.

2. Technical explanation

The verified source is NHTSA Manufacturer Communication 10250316, Audi document A4324812067531_3, published February 9, 2024. Its excerpt identifies the instrument-cluster messages “A ir suspension: system fault” and “Shock absorber system/suspension.” It further states that, during workshop diagnosis, one or more DTCs may be logged as static in the suspension control system. The specific DTCs, fault cause, diagnostic procedure, and repair are not included in the supplied evidence.

3. What system is affected?

Suspension control system / air suspension, based on the alert wording and the verified communication’s reference to the suspension control system.

4. How serious is this code?

Unknown. The diagnostic record lists severity as unknown.

5. Symptoms you may notice

  • Instrument-cluster message: “A ir suspension: system fault.”
  • Instrument-cluster message: “Shock absorber system/suspension.”
  • One or more static DTCs may be stored in the suspension control system during workshop diagnosis.

6. Possible causes

  • Not yet established by verified evidence.

7. Can I still drive the vehicle?

Unknown. The diagnostic record lists safe-to-drive status as unknown.

8. Can I charge the vehicle?

Unknown. The diagnostic record lists safe-to-charge status as unknown.

9. What you can safely do

  • Arrange professional diagnosis by an Audi-qualified service facility.
  • Provide the exact instrument-cluster wording and ask the facility to check the suspension control system for stored static DTCs.
  • Do not attempt high-voltage or suspension-system repair based on this information.

10. Step-by-step troubleshooting

  1. Verified evidence supports checking the suspension control system for one or more static DTCs in a workshop setting.
  2. The supplied evidence does not establish a specific owner-performed troubleshooting procedure.

11. When to contact service

Service requirement is unknown in the diagnostic record. Because the verified manufacturer communication describes workshop findings in the suspension control system, professional Audi service diagnosis is appropriate.

12. What the service center may check

  • Check the suspension control system for one or more static DTCs, as described in the verified manufacturer communication.
  • Further service checks are not yet established by verified evidence.

13. Possible repair or resolution

  • Not yet established by verified evidence.

14. Affected vehicles

15. Related TSBs / service bulletins

  • NHTSA Manufacturer Communication 10250316: Audi document A4324812067531_3, published February 9, 2024. The supplied excerpt says the communication was initially published July 12, 2022 and revised under 19/2023 to add model-year information. It documents the messages “A ir suspension: system fault” and “Shock absorber system/suspension,” with one or more static DTCs potentially logged in the suspension control system.
  • Source: https://static.nhtsa.gov/odi/ffdd/tsbs/TSBS_RECEIVED_2020-2024.zip#nhtsa_id=10250316

16. Recall information

  • No recall information is established by the supplied verified evidence.

17. Official manufacturer information

Verified source: NHTSA Manufacturer Communication 10250316, “A4324812067531_3,” published 2024-02-09. Applicable database entries: US-market Audi A7, A8, Q5, and e-tron, model years 2019–2023. Applicability and communication content should be confirmed using the vehicle VIN by an Audi service provider.

19. Frequently asked questions

What does “A ir suspension: system fault” mean?

The verified evidence establishes that this is an instrument-cluster message associated with the suspension control system. It does not establish the specific fault cause.

Which vehicles are listed as applicable?

The supplied applicability data lists US Audi A7, A8, Q5, and e-tron vehicles for model years 2019–2023.

Can I continue driving?

Not yet established by verified evidence. The diagnostic record marks safe-to-drive status as unknown.

Can I charge the vehicle?

Not yet established by verified evidence. The diagnostic record marks safe-to-charge status as unknown.

What may a workshop find?

The verified manufacturer communication states that one or more DTCs may be logged as static in the suspension control system.

Is there a verified repair?

Not yet established by the supplied verified evidence.

20. Sources & verification

Verified
Show all 15 verified sources
Audi Air suspension: system fault: Air suspension: system fault | EV Diagnostics